VAVA Customer Service
Call : 1-877-969-8282 (Monday-Friday: 9:00 – 17:00 PST)
For customer service please contact: support@vava.com
Address:
3100 Laurelview Ct,
Fremont,
CA 94538
VAVA Projector warranty Claim Info
What does this warranty cover?
During the warranty period, if the original manufacture of the material or workmanship of the product is deemed to be defective, VAVA will (at its sole option) replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of VAVA and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.
What does the warranty not cover?
This warranty does not cover:
- Improper use or installation
- Cosmetic damage
- Damage due to acts of nature. For example: lightning strikes, tornadoes and similar
- Accidents
- Misuse
- Negligence
- Commercial use
- Modifications to any part of the product, including the antenna
- Connection to an incorrect voltage supply
- Attempted repair by anyone other than an authorized facility
VAVA will service and not replace:
- Products sold ‘as is’ or with all faults declared
- Consumables, such as fuses or batteries
- Products where the factory-applied serial number has been altered or removed
Contact VAVA
For customer service please contact: support@vava.com