J&T Express Malaysia



J&T Express Customer Service Contact Details

Find below the customer care details of J&T Express, including phone and address. You can reach the below contact for queries on J&T Express, shipment online tracking, delivery status, international consignments, pick-up service, charges, or other questions. Besides contact details, the page also offers information and links on J&T Express products and services. you also find the Best Method  To reach J&T Express Customer Service Executives.

Below Listed all Contact details are Collected from Reliable Sources like J&T Express official websites n other reliable sources,

 J&T Express

Customer Service Number


Email Support :

Official Website:
[ https://www.jtexpress.my ]

J&T Express Shipment Tracking Link:

J&T Express support Page.

 Head Office Address

Reference/Source Link: https://www.jtexpress.my/claim-form

J&T Express Customer Service Number

Customer Service Number
Call :1300-80-9000.

Voice Support– The customer can call J&T Express Customer Service at 1300-80-9000.


J&T Express Customer support Email ID

Support Email Id : support@jtexpress.my

If you have any complaints/problems with J&T Express booking, tracking, lost Parcel and want to raise complaints or concerns with respect to services you can email J&T Express at  support@jtexpress.my with your mobile number, problem statement, and relevant screenshots (if any). J&T Express customer support representative will get in touch with you to help resolve the issue.

The customer will receive a response from the team within 10 business days but there would be instances wherein the team may even take longer to respond/reply.


J&T Express Queries, Complaints/ Escalation:

If the customers need any information regarding the services offered or complaints and escalation processes they can contact any of the J&T Express offices in India through the details mentioned above or alternately address their concerns through the complaint forms provided on J&T Express’s official website.

How To Make Complaints?

If the customer is not satisfied with the response at J&T Express Customer Service/Service, can further escalate the matter/query/complaint to the below:

Complaints  Escalation : 

A customer can escalate the matter in case he/she is not satisfied with the response from the Customer Service team. Depending on the query/dispute/grievance, a written reply/resolution will be sent to the customer within 10 business days at his/her registered email id with the J&T Express.

J&T Express Locations
To locate the nearest J&T Express office in your city click here. You can check for domestic as well as international offices. You can visit any J&T Express office for new shipments or for details on the status.


J&T Express  official Social Account 

You can also Get help from J&T Express Official Social Media Page.
Instagram :  
Twitter :

⚠️Alert (Tips For Your Safety):  Before Make a Call  Please Verify MyBrand Customer Service Number & Email ID From Company’s official website  for your Security purposes, 

【✔】 List of Verified/reliable sources & Reference Links:

  1. https://www.jtexpress.my
  2. https://www.jtexpress.my/claim-form

(i) Warning: You need to be careful with how much personal information you reveal online. Sharing your address, phone number, birthday and other personal information can mean you are at a greater risk of identity theft, stalking, and harassment. This includes information you post on social media.


findcustomerservice.com is a website that helps people contact customer service and support from leading companies around the world. We do not offer customer service or support ourselves. findcustomerservice.com is not affiliated/associated with MyBrand in any manner,

All information on this website has been gathered from corporate websites, social media, and customer feedback. We strive to keep our data accurate and up to date, but cannot guarantee that all information on this website is 100% accurate. In any case, please inform us in a comment or visit our Contact us page if you find errors or missing data.

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12 thoughts on “J&T Express Malaysia”

  1. J&T management

    Do take action against your staff in desa Sri hartamas. the girl never want to wear a mask when customer walk in.

    Don’t take it easy. I will take photo and send to KKM.

    Please do your part and follow SOP

  2. Your delivery very lousy and yet to receive until today. The parcel is very urgent n very important. ETA should be yesterday but still stuck in Temerloh more than 3 days. Now, u call the temerloh gateway, i want collect my parcel .Sorry jnt, U wanna to cut cost n maximize profits but LACK OF EFFCY

  3. Gud day sir and maam please help me back my receipt parcel
    order id 220425HECOWDR
    and help me back my payment for shopee my items is wrong product the seller name.dfgfgh/vcbfdghd location.barangay 287.binondo manila SBD.2022-04-27.

  4. Tracking Number : 620001380947074 is in transit J & T LDC GEORGETOWN 609 since 17-April-2022; called CS on 26-April-2022 to assist for its delivery but to No avail as at 05-May-2022; Unable to gain entry into Tracking website on 05-May-2022 at 1500 hours; Unable to get through to CS for further assistance on 05-May-2022 at 1500 hours. Please advise with delivery schedule soonest possible. thanks

  5. Waybill No:-600435028449 dated 23 April 2022. when can my supplier receive this parcel? already called several times to malacca durian tunggal office but still dont have any responce from u all

  6. Hi. My parcel tracking number is 600439538155. I still didn’t receive my parcel. That is very important and urgent document. Please help me to deliver the parcel ASAP. Thank u

  7. I tried live chat, no reply at all. Called J&T at 1300809000, after a while call is cut automatically. I am sick and tired of J&T service.

    Please do something to improve your service.

    I have no issue with PosLaju.

  8. Hello, I want to sent my parcel last few days at j&t keningau Sabah, but the courier offline, I been there like everyday to sent it but it’s offline since last week 🙂