How to Talk to a Live Person in NV Energy Customer Service

 

If you need to speak to a live customer service representative in NV Energy customer service you need to dial 1-702-402-5555. To speak with a live agent, you need to press 1 (for Residential customers) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For Residential customers press 1 or say “Residential”.
  • For Commercial customers press 2 or say “Commercial”.
  • To repeat these options press 7 or say “Repeat”.

If you say “Residential” or press 1 in the above menu you will get the following sub-menu:

  • If you are calling about a power outage, street light or for any other power problem press 1 or say “power problem”.
  • For billing or payment matters press 2 or say “billing or payment”.
  • To start, stop or move service press 3 or say “moving”.
  • For energy-efficiency products and services press 4 or say “powershift”.
  • For all other matters press 5 or say “other”.
  • To repeat these options press 7 or say “repeat”.

NV Energy Customer Service Hours

Live customer service representatives from NV Energy are available 24 hours a day seven days a week.

NV Energy Customer Support Phones

  • NV Energy Customer Support Phone is 1-702-402-5555 (Southern Nevada) or 1-800-331-3103 (Toll-Free). Live customer service representatives from NV Energy are available 24 hours a day seven days a week.
  • For Business Solutions Center you need to dial 1-702-402-1000 or 1-866-791-0345 (Toll-Free). Live customer service representatives from NV Energy are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Outages & Emergencies you need to dial 1-702-402-2900.
  • For NV Energy Customer Support Phone in Northern Nevada you need to dial 1-775-834-4444 or 1-800-962-0399 (Toll-Free).

NV Energy Social Networks Customer Service

NV Energy Mailing Addresses

Corporate Headquarters:
6226 W. Sahara Ave.
Las Vegas, NV 89146

Mail Payments:
P.O. Box 30073
Reno, NV 89520

NV Energy Live Chat Support

You can start a live chat session with a NV Energy Support Agent on the NV Energy Contact page. To speak with a live agent, you need to press the “Chat” button in the bottom right of your screen.

NV Energy support e-mail

NV Energy doesn’t offer live support via e-mail.

NV Energy Help Center

NV Energy Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

Reach Real Person in Nv Energy by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat. Frequently direct message via Nv Energy Facebook account or Nv Energy Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Nv Energy are provided above.

What to do if Nv Energy Live Person Contact Information Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact phone numbers might be removed and added. If you have problems with getting a real person in Nv Energy customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in NV Energy Customer Service are the most accurate.


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