How to Talk to a Live Person in NAB Customer Service

 

If you need to speak to a live customer service representative in National Australia Bank (NAB) customer service you need to dial 13-22-65. To speak with a live agent, you need to press 2 (to speak to one or NAB bankers about a product or service) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For phone banking press 1.
  • To speak to one of our bankers about a product or service press 2.
  • For foreign exchange, credit card and investment rates press 3.
  • To repeat this menu press 8.

Also you can reach NAB customer service by requesting a callback. If you would like to speak to a live customer service representative in NAB customer support by requesting a callback you need to go to the NAB Contact Centre page, fill in the call back form and press the “Submit” button.

NAB Customer Service Hours

Live customer service representatives from NAB are available from 8am to 7pm AEST/AEDT Monday-Friday, from 7am to 6pm AEST/AEDT Saturday, from 9am to 6pm AEST/AEDT Sunday.

NAB Customer Support Phones

  • NAB Customer Support Phone is 13-22-65 (Within Australia) or +61-3-8641-9083 (Overseas). Live customer service representatives from NAB are available from 8am to 7pm AEST/AEDT Monday-Friday, from 7am to 6pm AEST/AEDT Saturday, from 9am to 6pm AEST/AEDT Sunday.
  • For NAB media team you need to dial +61-3-7035-5015.
  • To Talk to a Transactional Banking Specialist you need to dial 1300-338-767.
  • For Transact support you need to dial 1300-369-852.

NAB Social Networks Customer Service

NAB Live Chat Support

You can start a live chat session with a NAB Support Agent on the NAB Support page. To speak with a live agent, you need to press the “Chat” button in the bottom right of your screen.

NAB support e-mail

NAB Fax Number

NAB does not have a fax number. Instead you can use 13-22-65 phone number to contact NAB.

NAB Help Center

NAB Opening Hours

You can find more information about NAB opening hours on the NAB Locator Page.

Reach Real Person in Nab by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat. Frequently direct message via Nab Facebook account or Nab Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Nab are provided above.

What to do if Nab Live Person Contact Information Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact phone numbers might be removed and added. If you have problems with getting a real person in Nab customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in NAB Customer Service are the most accurate.


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