ZTO Express


ZTO Express is a fast-growing express delivery business in China.

ZTO Express Customer Service Contact Details

Find below customer care details of ZTO Express, including phone and address. You can reach the below contact for queries on ZTO Express, shipment online tracking, delivery status, international consignments, pick-up service, charges, or other questions. Besides contact details, the page also offers information and links on ZTO Express products and services. you also find the Best Method  To reach ZTO Express Customer Service Executives.

Below Listed all Contact details are Collected from Reliable Sources like ZTO Express official websites n other reliable sources,

 ZTO Express

Customer Service Number
+86 755 8227 1106


Email Support :

Official Website:
[ www.zto.com/ ]

ZTO Express Shipment Tracking Link:
[ www.zto.com/ ]

ZTO Express support Page.

 Head Office Address


ZTO Express Customer Service Number

Customer Service Number
Call :+86 755 8227 1106

Voice Support– The customer can call ZTO Express Customer Service at +86 755 8227 1106

Reference Link : Help.com

ZTO Express Customer support Email ID

Support Email Id : N/A

If you have any complaints/problems with ZTO Express booking, tracking, lost Parcel and want to raise complaints or concerns with respect to services you can email ZTO Express at  N/A with your mobile number, problem statement, and relevant screenshots (if any). ZTO Express customer support representative will get in touch with you to help resolve the issue.

The customer will receive a response from the team within 10 business days but there would be instances wherein the team may even take longer to respond/reply.

Reference Link : Help.com


ZTO Express Queries, Complaints/ Escalation:

If the customers need any information regarding the services offered or complaints and escalation processes they can contact any of the ZTO Express offices in India through the details mentioned above or alternately address their concerns through the complaint forms provided on ZTO Express’s official website.

How To Make Complaints?

If the customer not satisfied with the response at ZTO Express Customer Service/Service, can further escalate the matter/query/complaint to the below:

Complaints  Escalation : Help.com

A customer can escalate the matter in case he/she is not satisfied with the response from the Customer Service team. Depending on the query/dispute/grievance, a written reply/resolution will be sent to the customer within 10 business days at his/her registered email id with the ZTO Express.

ZTO Express Locations
To locate the nearest ZTO Express office in your city click here. You can check for domestic as well as international offices. You can visit any ZTO Express office for new shipments or for details on status.

Reference Link :

ZTO Express official Social Account 

You can also Get help ZTO Express Official Social Media Page.
Instagram :  
Twitter :


⚠️Alert (Tips For Your Safety):  Before Make a Call  Please Verify ZTO Express Customer Service Number & Email ID From ZTO Express‘s official website  for your Security Purpose, 

Official Website : www.zto.com/

【✔】 List of Verified/reliable sources & Reference Links:

  1. www.zto.com/
  2. www.aftership.com
  3. Help.com

Disclaimer:   Findcustomerservice.com is not affiliated with ZTO Express in any manner, We just collect information of  customer service numbers from  reliable sources, ZTO Express reserves the right to contact the customer through the mail, SMS, or call for product feedback, related information on product usage on the contact information as provided by  findcustomerservice.com For more Info Please Visit our Disclaimer Page

Note:  if you found any error or mistake on This Page please comment below  we try to  update/ Remove/ Replace as soon as possible, 

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4 thoughts on “ZTO Express”

  1. I live in Phnom penh/Cambodia. I got the several items from Aliexpress. In last time, your ZTO delivery person demanded to pay the delivery charge: $1/pc. I complained Aliexpress about it. Aliexpress has confirmed that ZTO delivery person demanding $1/pc can not be allowed and against Aliexpress policy. Today, I got 3 pcs from Aliexpress and ZTO delivery person demanded me to pay $3 as the delivery charge. Without paying it, he would not give me my parcels. I paid $3 to him. I would like you to pay me back $3.
    For your reference, the delivery through other logistic company, never asks us to pay the delivery charge.

  2. Your company delivered my package with tracking no 78263937629769 to a wrong address 快递已送达【缘曦修齐店妈妈驿站(Lvxi Xiuqi store). Let me how much I will for the local shipping. Thanks

  3. Beli ikan laga yg hidup x sampai lagi dari 5/6-9-6.No pos tracking ialah 6184632704,masih sangkut di kemuning utama centre