DISHWASHER DISPLAYS ERROR MESSAGE AL5, C1, F1, I10 OR I11, BEEPS ONCE, OR THE WARNING LIGHT FLASHES ONCE
Dishwasher displays error message AL5, C1, F1, i10 or i11, beeps once, or the warning light flashes once. It indicates a problem with the water inlet.
RESOLUTION
1. Check the water supply.
Check your home water supply, for example by opening a tap. If there’s no water flow, contact your water supplier for information.
2. Check if the water tap to your dishwasher is fully open.
If the water inlet tap is closed, switch off the dishwasher power and fully open the water inlet tap.
Switch the dishwasher on again and select a program. Press the start button to start the dishwasher.
3. Check if you are using more than one appliance that needs water.
If more than one appliance is operating and using water, this may cause the pressure to be too low for your dishwasher.
Try using the dishwasher while no other water-dependent appliances are running.
4. Check the water inlet pressure.
Check whether you can fill a 10-litre bucket of water in 1 minute, or a 5-litre bucket in 30 seconds from one tap.
If not, the water pressure is too low to operate the dishwasher, and you should contact your water supplier.
5. Check the inlet hose for possible kink or twist.
If the inlet hose is bent, twisted or damaged, unplug the dishwasher immediately and shut off the water supply.
If the hose is damaged, the appliance must be inspected and repaired by an engineer.
6. Check if the filter in the inlet hose is not clogged.
The inlet hose filter is located in the connector next to the tap/valve. Close the tap before removing the inlet hose.
The inlet filter must be clean and free from scale deposits, see the user manual for detailed instructions on removing and cleaning your filter. Download user manual.
After cleaning the filter and placing it back in the inlet hose, connect the hose, select a program and run it.
7. Check the drain system.
Check whether:
- The filters are clean. You can find information on cleaning and maintenance in the user manual. Download user manual.
- The outlet pipe is located at the correct height above the floor. Refer to the installation instructions in your user manual or separate installation leaflet supplied with your appliance. Download user manual.
8. Check whether the blanking plug has been removed from the sink drain. (If your dishwasher has been recently installed or moved).
The blanking plug must be removed from the siphon trap.
Open the inlet where the drain hose is connected to the siphon trap, remove the blanking plug, and reconnect the siphon trap inlet.
9. Contact an Authorized Service Center.
If the above suggestions did not solve the problem, we recommend requesting a visit by a service engineer.
Make a note of the reported error code and quote it when you request an engineer. This will not solve your problem, but it will help our engineer identify the cause of the problem.
DISHWASHER DISPLAYS ERROR MESSAGE C2, F2, I20, AL6, BEEPS 2 TIMES OR LED FLASHES 2 TIMES
ISSUE:
- Dishwasher displays error message C2, F2, i20 or AL6
- Dishwasher beeps 2 times, LED flashes 2 times
- Dishwasher does not drain the water
APPLIES TO:
- Integrated dishwasher
- Freestanding dishwasher
RESOLUTION:
1. Make sure that the sink spigot is not clogged
2. Make sure that the filter in the outlet hose is not clogged
3. Make sure that the interior filter system is not clogged. Clean the filters and sump area
4. Ensure that the drain hose has been installed correctly (see image below):
- The length of the drain hose does not exceed 400 cm.
- The drain inlet point must be between 40 and 85 cm.
- The drain hose is not damaged, kinked or twisted
5. Check whether the blanking plug has been removed from the sink drain. (If your dishwasher has been recently installed or moved)
The blanking plug must be removed from the siphon trap. Open the inlet where the drain hose is connected to the siphon trap, remove the blanking plug, and reconnect the siphon trap inlet (see image below)
6. Contact an Authorized Service Centre
If the above advice does not resolve the problem, we recommend requesting a visit by a service engineer
DISHWASHER DISPLAYS ERROR MESSAGE I30, DRAINS CONSTANTLY
ISSUE
- Dishwasher displays an error message i30, beeps 3 times of LED flashes 3 times
- Dishwasher drains constantly
- Dishwashers leaking constantly
APPLIES TO
- Integrated dishwasher
- Freestanding dishwasher
RESOLUTION
It is possible that after leaving the machine for several hours, or overnight (with the water supply turned off), the error may disappear and the programme will run again. However, if the source of the leak into the base has not been rectified, it is likely the i30 error will return. If this step doesn’t resolve the issue, then a service visit by one of our approved service providers is recommended.
Error message i30 may indicate an internal leak, caused by water collecting in the base of the appliance. In this case, a visit by an authorised service technician is recommended.
The anti-flood device is on. The display shows i30.
- Close the water tap.
- Make sure that the appliance is correctly installed.
- Make sure the baskets are loaded as instructed in the user manual.
- Make sure the filters, spray arms and sump are clean
Alarm Codes | Safety System |
A | Water fill |
C | Supplementary fill |
F | Pressure switch “empty” (waiting for correct temperature) |
L | Temperature sensor |
H | Water heating |
P | Pressure switch “empty” (end of drain) |
- E01: Water inlet error. This means that the dishwasher is not getting enough water. Check the water supply to the dishwasher and make sure that the inlet valve is not blocked.
- E02: Water drainage error. This means that the dishwasher is not draining properly. Check the drain hose for blockages and make sure that the pump is working properly.
- E03: Heating error. This means that the dishwasher is not heating the water properly. Check the heating element and make sure that it is working properly.
- E04: Overheat error. This means that the dishwasher has overheated. Turn off the dishwasher and let it cool down before restarting it.
- E05: Door lock error. This means that the dishwasher door is not properly closed. Make sure that the door is closed tightly.
- E06: Detergent dispenser error. This means that the detergent dispenser is not working properly. Clean the detergent dispenser and make sure that it is not blocked.
- E07: Motor error. This means that the dishwasher motor is not working properly. Contact a qualified technician for assistance.
- E08: PCB error. This means that there is a problem with the dishwasher’s control board. Contact a qualified technician for assistance.
Sure, here are some of the common fault codes for Zanussi DWS949 dishwashers:
- E01: Water inlet error. This means that the dishwasher is not getting enough water. Check the water supply to the dishwasher and make sure that the inlet valve is not blocked.
- E02: Water drainage error. This means that the dishwasher is not draining properly. Check the drain hose for blockages and make sure that the pump is working properly.
- E03: Heating error. This means that the dishwasher is not heating the water properly. Check the heating element and make sure that it is working properly.
- E04: Overheat error. This means that the dishwasher has overheated. Turn off the dishwasher and let it cool down before restarting it.
- E05: Door lock error. This means that the dishwasher door is not properly closed. Make sure that the door is closed tightly.
- E06: Detergent dispenser error. This means that the detergent dispenser is not working properly. Clean the detergent dispenser and make sure that it is not blocked.
- E07: Motor error. This means that the dishwasher motor is not working properly. Contact a qualified technician for assistance.
- E08: PCB error. This means that there is a problem with the dishwasher’s control board. Contact a qualified technician for assistance.
These are just some of the most common error codes. The specific error codes that your dishwasher displays may vary depending on the model.
If you see an error code on your Zanussi DWS949 dishwasher, it is important to first check the user manual for the specific meaning of the code. The manual will also provide troubleshooting tips that you can try.
If you are unable to fix the problem yourself, you should contact a qualified technician for assistance.
Here are some additional tips for troubleshooting Zanussi DWS949 dishwasher fault codes:
- Reset the dishwasher by turning it off and then on again.
- Clean the filters in the dishwasher.
- Check the water inlet hose for blockages.
- Check the drain hose for blockages.
- Disconnect the dishwasher from the power supply for 30 minutes and then reconnect it.
If you have tried all of these troubleshooting steps and the error code is still displayed, then you should contact a qualified technician for assistance.
I hope this helps!