Whirlpool, a trusted household brand, offers a range of reliable appliances. However, like any appliance, even a Whirlpool Duet washer can develop issues over time. When a malfunction occurs, the washer might display an error code, indicating a problem. Understanding these error codes and their meanings can empower you to quickly address the underlying issues and keep your appliance running smoothly.
Deciphering Whirlpool Duet Washer Error Codes
Whirlpool Duet washers utilize error codes to communicate issues. These codes provide valuable insights into potential problems, aiding in effective troubleshooting and resolution.
Accessing Error Codes
To access past error codes on your Whirlpool Duet washer, you can enter diagnostic mode. Press any three buttons except start, power, or cancel in sequence nine times within eight seconds. If successful, you’ll see “888” flash on the screen. Using the first and third buttons you pressed, you can navigate through the last ten cycles’ error codes. Make note of these codes for reference.
Whirlpool Duet Washer Error Codes
| Codes | Cause | Solutions |
|---|---|---|
| FH or HF | Water Inlet Problem — no or insufficient water supply | Select PAUSE/CANCEL twice to cancel the cycle. Unplug the washer or disconnect the power. Check the following: Are water faucets completely turned on? Are screens at the inlet hose connection to the washer clogged? Are water inlet hoses kinked? Are water inlet hoses frozen? Plug in the washer or reconnect the power. Re-select the cycle and press HOLD TO START. If the problem remains, call for service. |
| F02 | Drain Problem | Select PAUSE/CANCEL twice to cancel the cycle. Unplug the washer or disconnect the power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96″ (2.4 m) above the floor? |
| SUD | Suds Routine | When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. “SUD“ is displayed during rinsing and at the end of the cycle to inform you that Suds Routine was activated. To avoid excessive sudsing, reduce HE detergent amounts. |
| F variables [F4 to F16] | Electrical Problem | Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer. Re-select the cycle and select HOLD TO START. If the problem remains, call for service. |
Understanding Common Error Codes
Familiarize yourself with some common Whirlpool Duet washer error codes and their implications:
SUDS Error (Suds Detected)
The SUDS error indicates excessive suds inside the drum. This may be due to incorrect detergent usage or a clogged drain. Running a white vinegar load and adjusting detergent usage can help. Persistent issues might involve the drain pump or pressure switch.
FoE1 Error (Foreign Object Detection)
This error often results from items detected inside the washer during a clean cycle. Clear the drum and ensure no foreign objects are obstructing the wash.
F1E1 Error (Main Control Error)
The F1E1 error points to a main control board fault. While resetting the washer might temporarily resolve the issue, a persistent error likely requires professional attention.
F1E2 Error (Control Board Reset Failure)
This error occurs when attempts to reset the control board prove unsuccessful.
F2E3 Error (Wash Cycle Selection Error)
Rarely encountered, this error indicates a wash cycle selection issue related to the control board connection.
F3E1 Error (Pressure Switch Problem)
The F3E1 error suggests a pressure switch error. Initially, check for blockages, as they commonly cause this issue.
F3E2 Error (Temperature Sensor Issue)
Displayed when the washer’s temperature is outside the optimal range, this error highlights a temperature sensor problem. Confirm proper connection and functionality using a multimeter.
F5E1 Error (Door Switch Problem)
This error signals a door switch malfunction or an attempt to start a cycle with the door open. It may also appear after three cycles without door opening.
F5E2 Error (Door Locking Error)
This error results from six failed attempts to lock the door. The cause may be a malfunctioning lock or misalignment.
F5E3 Error (Door Unlocking Error)
Similar to the F5E2 error, this code occurs when the washer fails to unlock the door after six attempts.
F6E2 Error (Control-Motor Communication Issue)
The F6E2 error arises from communication problems between the control board and motor control. Ensure wire connections are secure and consider potential component faults.
F7E2 Error (Motor Fault)
This error denotes a motor fault. Verify smooth drum rotation; if no issues exist, the motor control board might be the culprit.
F8E1 Error (Water Inlet Problem)
Appearing after 13 minutes of unsuccessful filling, this error relates to water inlet issues. Ensure water supply is sufficient.
F8E2 Error (Dispenser Motor Malfunction)
The F8E2 error indicates a dispenser motor problem, leading to inadequate detergent distribution.
F8E3 Error (Near Overfill)
This error safeguards against overfilling by interrupting function. Potential culprits include the pressure sensor, drain pump, water fill valve, or control board.
F8E4 Error (Flow Meter Issue)
Another error related to filling, the F8E4 error highlights a problem with the flow meter.
F9E1 Error (Drainage Delay)
The F9E1 error occurs when drainage takes longer than expected. A clog or malfunctioning drain pump might be the cause.
By understanding these error codes, you can swiftly identify and address issues with your Whirlpool Duet washer. Remember, timely troubleshooting can prolong your washer’s lifespan and ensure consistently effective performance.