LTA Customer Service Centre: Opening Hours and More

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The Land Transport Authority (LTA) in Singapore is very important for keeping and improving the transportation systems in the country. The LTA Customer Service Centre is a great place for locals and travelers to ask questions, get information, and get help with transportation services. In this piece, we’ll tell you everything you need to know about the LTA Customer Service Centre so you can get the help you need quickly.

About LTA Customer Service Centre

The LTA Customer Service Centre is where people with questions about transportation can get answers. The friendly and experienced staff at the office can help you if you are a daily commuter, a driver, or just want to learn more about Singapore’s transportation systems.

Here are the addresses of the LTA Customer Service Centres:

  • LTA Customer Service Centre @ 1 Hampshire Road
    • Address: 1 Hampshire Road, #01-01, Singapore 219428
  • LTA Customer Service Centre @ 30 Pasir Panjang Road
    • Address: 30 Pasir Panjang Road, #01-10, Singapore 118556
  • LTA Customer Service Centre @ Woodlands MRT Station
    • Address: 300 Clementi Road, #01-01, Woodlands MRT Station, Singapore 738859

You can also contact the LTA Customer Service Centre at 1800 225 5433 for more information.

Opening Hours

The LTA Customer Service Centre operates on specific hours to cater to your needs. Here are the opening hours:

  • Days: Monday to Friday
  • Time: 8:30 AM to 5:00 PM

Please note that the centre is closed on weekends and public holidays. These hours are designed to accommodate your inquiries during regular business days, ensuring you have access to assistance when you need it.

Making an Appointment

To provide efficient and personalized service, the LTA Customer Service Centre operates by appointment only. This appointment system helps manage the flow of visitors and ensures that you receive prompt attention to your queries.

To make an appointment, you have two convenient options:

  1. Online Appointment: Visit the official LTA website and use their user-friendly online appointment booking system. This method allows you to choose a suitable date and time for your visit.
  2. Phone Appointment: You can also make an appointment by calling 1800 225 5433. The LTA’s dedicated team will assist you in scheduling your visit.

Services Offered

The LTA Customer Service Centre provides a wide range of services and information related to transportation matters. These services include but are not limited to:

  • Public Transport Information: Get details on bus routes, MRT services, and public transportation schedules.
  • Driving and Vehicle Information: Inquiries related to driving licenses, vehicle registrations, and road regulations.
  • Carpooling and Sustainable Transport: Information on carpooling options, green transport initiatives, and sustainability programs.
  • Traffic Updates: Stay informed about traffic conditions, road closures, and construction projects.

Frequently Asked Questions (FAQs)

1. Why does the LTA Customer Service Centre operate by appointment only?

  • Operating by appointment allows the LTA to provide personalized assistance and manage visitor flow efficiently, ensuring that your inquiries are addressed promptly.

2. Can I visit the centre on weekends or public holidays?

  • No, the LTA Customer Service Centre is closed on weekends and public holidays. It operates exclusively on weekdays during the specified hours.

3. What services can I expect to receive at the LTA Customer Service Centre?

  • You can seek assistance and information related to public transport, driving, vehicle regulations, carpooling, sustainability initiatives, and traffic updates.

4. How can I make an appointment to visit the LTA Customer Service Centre?

  • You can make an appointment either online through the LTA website or by calling 1800 225 5433.

5. Is there a fee for services provided at the LTA Customer Service Centre?

  • Generally, there are no fees for accessing information and assistance at the centre. However, specific services, such as vehicle registration, may have associated fees.

Conclusion

The LTA Customer Service Centre is your gateway to reliable and up-to-date transportation information and assistance in Singapore. By understanding its opening hours and appointment system, you can ensure that your transportation queries are addressed efficiently. Remember, a well-informed commuter is a step closer to enjoying the convenience of Singapore’s transportation systems.

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