Useful Real customer service contact channels: Real hotline and contact form.


  • Stay up-to-the-minute via following the social web page:






real customer service

If you wish to have to contact Real Onlineshop via phone, learn the following segment.

Real Hotline: Which number to name?

For shoppers preferring face-to-face conferences or need to speak about their query over the phone, Real Hotline numbers paintings Monday via Saturday from 8:00 a.m. to eight:00 p.m.

  • Direct your query to the Real Onlineshop phone number +49 800 503 54 18 if you wish to have recommendation on ordering.
  • The Real Online Hotline works for questions in regards to the grocery store

    +49 800 503 54 18.

  • If we’re speaking about trade products and services, please name this number: +49 800 000 12 82.

Real customer service: In which circumstances do you name?

Before calling the Real phone number, get yourself up to speed with what problems may also be resolved over the phone:

  • How are you able to order at the on-line platform?
  • Is registration required ahead of ordering anything else?
  • How are you able to monitor your supply?
  • Can the consumer go back the article?
  • How can the order be paid?
  • How do you in finding the bill on your order?
  • What cost strategies does the platform be offering?
  • Prepayment stipulations.
  • How are you able to make a choice or exchange the supply address?
  • Can a broken cargo be claimed?
  • What is maintenance processing and how does it paintings?
  • How do you put up your account?
  • How can the account main points be modified?

If you may have those or different difficulties, please contact Real Customer Service: by way of the Real Hotline from Monday to Saturday from 8 a.m. to ten p.m. on +49 800 503 54 18 or +49 800 000 12 82. Alternatively, you’ll fill out the shape:

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