Treadmill Error Codes and Troubleshooting
Treadmills are popular exercise machines used for indoor walking, jogging, and running workouts. Like any complex electronic device, treadmills can encounter errors or malfunctions. When an error occurs, the treadmill’s display panel may show an error code or message. In this article, we will explore some common treadmill error codes and provide troubleshooting steps to help you resolve these issues.
ERROR 1: SPEED SIGNAL ERROR – CHECK MOTOR OPERATION AND OPTIC SENSOR
ERROR 2: COMMUNICATION ERROR – CHECK CONNECTION BETWEEN DISPLAY AND DRIVE BOARD
ERROR 3: SPEED SIGNAL ERROR: DISPLAY AND OPTIC SENSOR SPEEDS DO NOT MATCH
ERROR 5: POWER SUPPLY ERROR – CHECK POWER SUPPLY
ERROR 6: INCLINE ERROR – CHECK INCLINE OPERATION AND CALIBRATION
ERROR 7: VR MOTOR ERROR – VR MOTOR HAS EXCEEDED SET LIMIT RANGE
ERROR 8: DISPLAY ERROR – IC COMMUNICATION ISSUE
ERROR 9: MAINTENANCE ERROR – MAINTENANCE REQUIRED (LUBE & CLEAN)
ERROR 10: SPEED SIGNAL ERROR – OPTIC SENSOR SPEED IS TOO HIGH
ERROR 11: MOTOR ERROR – DISPLAY AND DRIVE MOTOR DIRECTIONS DIFFER
ERROR 12: HTR ERROR – HTR SIGNAL IS TOO WEAK TO PICK UP
ADDITIONAL ERROR CODES:
ERROR 1-1: AC SERVO ERROR – AC SERVO MOTOR ENCODER HAS FAILED
ERROR 1-2: AC SERVO ERROR – MOTOR IS OVERHEATING (SPEED RESTRICTED TO HALF)
ERROR 1-3: AC SERVO ERROR – MOTOR SUDDENLY ACCELERATED (RESTART UNIT)
ERROR 2-1: IGBT ERROR – IGBT CURRENT IS TOO HIGH. REPLACE DRIVE BOARD (IC CHIP FOR MED)
ERROR 2-2: IGBT ERROR – REPLACE DRIVE BOARD
ERROR 3-1: ELEVATION ERROR – CHECK INCLINE OPERATION AND CALIBRATION
ERROR 4-1: POWER SUPPLY ERROR – POWER SWITCH IS OFF
ERROR 4-2: POWER SUPPLY ERROR – POWER SUPPLY VOLTAGE IS TOO LOW (RESTART UNIT)
ERROR 4-3: POWER SUPPLY ERROR – POWER SUPPLY VOLTAGE IS TOO HIGH (RESTART UNIT)
ERROR 8-1: COMMUNICATION ERROR – CHECK CONNECTION BETWEEN DISPLAY AND DRIVE
BOARD. REPLACE DRIVE BOARD
ERROR 8-2: COMMUNICATION ERROR – CHECK CONNECTION BETWEEN DISPLAY AND DRIVE
BOARD. REPLACE DRIVE BOARD
SERVICE NEEDED: APPLY LUBE: MILEAGE COUNTERS – LUBE MACHINE WITH 25-50CC OF LUBE
TO CLEAR THE MESSAGE – RESTART THE UNIT, HOLD THE INCLINE UP&DOWN + 0 KEY FOR 3 SECONDS
SERVICE REQUIRED: SHUTTING DOWN: AMP-DRAW/OVERHEATING ERROR – CHECK ALL AMPDRAW-RELATED COMPONENTS, ALLOW MOTOR TO COOL DOWN OR APPLY JUMPER WIRE/REPLACE
1. Error Code E1 or Err1
Possible Cause: This error code often indicates a problem with the safety key or safety sensor. The treadmill may not start or stop abruptly when this error occurs.
Troubleshooting: Make sure the safety key is correctly inserted into the designated slot. Check the safety sensor and its connections for any damage or loose wires. If necessary, replace the safety key or sensor.
2. Error Code E2 or Err2
Possible Cause: The E2 error code is typically related to speed sensor issues. The treadmill may show this error if it fails to detect belt movement.
Troubleshooting: Inspect the speed sensor and its connections. Clean the speed sensor and ensure there are no obstructions around the motor or belt. If the problem persists, consider replacing the speed sensor.
3. Error Code E3 or Err3
Possible Cause: The E3 error code commonly indicates an incline motor problem. The treadmill may fail to adjust the incline level properly.
Troubleshooting: Check the incline motor and its connections. Ensure there are no physical obstructions preventing the incline motor from functioning correctly. If the issue continues, contact customer support or a professional technician for assistance.
4. Error Code E4 or Err4
Possible Cause: This error code suggests an issue with the motor or motor control board. The treadmill may not start or may shut down unexpectedly.
Troubleshooting: Turn off the treadmill and unplug it from the power source. Wait for a few minutes and then plug it back in. If the error persists, there might be a problem with the motor or motor control board, requiring professional repair.
5. Error Code E5 or Err5
Possible Cause: The E5 error code is related to the treadmill’s power supply or power board.
Troubleshooting: Check the power supply and ensure it is securely connected to the treadmill. Verify that the power outlet is functioning correctly. If the issue persists, consider contacting customer support or a technician for further assessment.
6. Error Code E6 or Err6
Possible Cause: The E6 error code is associated with an issue in the console or display panel.
Troubleshooting: Turn off the treadmill and restart it after a few minutes. If the error persists, check the connections between the console and the control board. If necessary, replace the console or seek professional assistance.
7. Error Code E7 or Err7
Possible Cause: The E7 error code indicates a problem with the heart rate sensor.
Troubleshooting: Ensure that your hands are correctly placed on the heart rate sensors on the treadmill’s handles. Clean the sensors to remove any dirt or sweat buildup that might interfere with accurate readings.