How to claim SoundMAGIC warranty?

All SoundMAGIC products on this site are provided with a 1 (one) year warranty unless otherwise stated.

All authorized dealers are required by SoundMAGIC to look after warranty claims for purchases made from their store. If you have a warranty claim please contact the dealer that you purchased the product from and if the claim is valid (i.e. failure is due to a manufacturing defect) then they will replace the product free of charge.

For more help Visit SoundMAGIC Service center in India

If you encounter problems with a warranty claim at a SoundMAGIC dealer, first double-check that they are an authorized dealer, and if so then please report the problem to SoundMAGIC customer service for resolution.

As long as you have your invoice which serves as your proof of purchase, any SoundMAGIC service center that services headphones should be in a position to fulfill your warranty claim request.  if you’ve bought the product from any other offline store or online portal, you will have to contact the seller directly before contacting the service center.

The warranty period starts from the date mentioned on the invoice, which is why the invoice copy is imperative for you to claim the warranty.

SoundMAGIC Contact Details

Service Partner: Acro tech India
Website: http://www.acrorma.com/ (for Warranty, Service & Repair Info)
Email:support@acrorma.com
Phone: 9212529163/9871949398