Samsung washing machines are well-known for their cutting-edge features and reliable performance. However, they could experience problems that call for troubleshooting, just like any other equipment. An error code system on Samsung washing machines enables consumers to quickly detect and fix issues. We’ll include the most typical problem codes for Samsung washing machines in this thorough guide, along with their descriptions and potential solutions.
Understanding Samsung Washing Machine Error Codes
Samsung washing machines display error codes on the control panel to indicate specific issues or malfunctions. These error codes help users diagnose problems and take appropriate actions to resolve them. By understanding the meaning of each error code, you can troubleshoot and fix issues effectively.
List of Samsung Washing Machine Error Codes
Here is a list of common error codes that may appear on Samsung washing machines:
Please use the table below to find the error code and the solution needed to resolve the issue.
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| 1E, E7, 1C | Water Level
sensor |
• Water level sensor fault
• Incorrect connections of the water level sensor terminal • The hose part for the water level sensor is folded • The hose is clogged with foreign material |
• Check the water level sensor terminal connections and contacts
• Check the material code to ensure correct water level sensor is used • If the water level sensor is faulty, replace it |
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| 4E, E1, 4C | Water Supply | • Water supply valve is blocked by foreign material
• The water supply valve terminal is not connected • The warm water and rinse connectors are wrongly connected to each other • PCB terminal from the drain hose to the detergent drawer is not connected • Hose is folded or torn |
• If the water supply valve has a wire disconnected, replace it
• Check whether the water supply valve is clogged with foreign material and whether water is supplied continually • If the PBA relay operates abnormally, replace the PBA |
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| 5E, E2, 5C | Drain | • Drain pump fault
• Foreign materials in the drain pump • Main PCB fault |
• Check whether the drain pump motor are restrained by foreign material
• Check whether the connections are correct and if there is any wires disconnected • Check whether the drain pump operates abnormally when the water temperature in the tub is high |
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| CC | Cooling | • Washing Temperature sensor fault
• Description of PL hazard prevention |
• This error occurs if the water Temperature is more than 50˚C in draining. Check the temperature.
• If the water temperature is normal, this error is due to a temperature sensor fault. In this casem replace the washing heater and be careful to prevent water leakage |
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| dE, dE1, Ed, dC, DC1, DC | Door | • Door switch fault
• Main PCB fault |
• Close the door if it is opened
• Make sure that laundry is not caught in the door • Check the door switch. If faulty, replace it • Check the main PBA door sensing circuit. If faulty, replace it • Check the drain Pump wire connection |
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| LE, LE1, E9, 11E, LC, LC1 | Water Leakage | • Check for any leakage.
• Foreign material in the DV case • Fault of a hose or incorrect part engagement in the product |
• Check for any leakage on the base, Hose, Valve and Tub connections
• Check the drain motor operation. Replace if it does not operate normally |
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| Sud | Foaming
Detected |
• Too much foaming | • It is also displayed while foaming is removed.
– When the removal is finished, the normal cycle proceeds. “Sud” or “SUdS” is displayed when too much foaming is detected and “End” is displayed when the removal of the foaming is finished. (This is one of the normal operations. It is an operation for preventing non-sensing faults.) |
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| UE, E4, UB | Unbalance | • Caused by the laundry | • Check the type of laundry
• The laundry load is unbalanced • Redistribute the load. Washing items such as blanket, pillow or a large towel can cause weight shift during the spin cycle |
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| 5E, E2, 5C | Drain Error | • The pump motor impeller is damaged internally
• Wrong voltage (220 V → 110 V) is supplied to the parts • Part fault • The drain hose is clogged with foreign material • Water pump terminal is not connected |
• Clean the debris filter • Make sure the drainage hose is connected properly • Clean the water hose mesh filter |
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| NF | No Fill | • Washer is not plugged in and powered on
• Debris filter is clogged • Watter hose is clogged
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• Ensure that the door is tightly closed.
• Ensure the washer is plugged in and powered on. If it does not power on, check the fuse and/or reset the circuit breaker (in the home’s electrical panel). • Make sure the source water tap is completely turned on. • Check the water pressure. • Check that there are no kinks in the water hose connected to the washing machine and that it is not clogged. • Clean the mesh filters of water hose. |
Please note that this is not an exhaustive list, and there may be additional error codes specific to certain models or series of Samsung washing machines. Refer to your user manual or contact Samsung customer support for a complete list of error codes for your specific model.
Troubleshooting Steps for Common Error Codes
While encountering an error code can be frustrating, many issues can be resolved with simple troubleshooting steps. Here are some general troubleshooting steps for common error codes:
- ND (No Drain): Check the drainage hose for any clogs or kinks. Ensure that the drain pump is functioning correctly. Clean the drain filter if necessary.
- OE (Overflow Error): Turn off the water supply and check for any leaks or issues with the water inlet valve. Verify that the water level sensor is working properly.
- UE (Unbalanced Load): Pause the washer and redistribute the items inside to achieve a balanced load. Ensure that the washer is placed on a stable and level surface.
- DE (Door Error): Check if the washer door is closed and latched securely. Inspect the door lock mechanism for any obstructions or damage.
- LE (Motor Error): Power off the washer and wait for a few minutes before restarting it. If the error persists, contact Samsung customer support for further assistance.
- IE (Water Inlet Error): Check the water supply and ensure that the inlet hoses are not kinked or clogged. Inspect the water inlet valve for any issues.
- SE (Sensor Error): Power off the washer and restart it after a few minutes. If the error code reappears, there may be a problem with a sensor. Contact Samsung customer support for professional assistance.
- HE (Heating Error): Check if the hot water supply is functioning correctly. Ensure that the washer is connected to a suitable power source.
- CE (Configuration Error): Reset the washer by unplugging it from the power source for a few minutes. Plug it back in and restart the machine.
- FE (Fill Error): Check the water supply and ensure that the water pressure is sufficient. Inspect the water inlet valve for any issues.
These are general troubleshooting steps, and the specific actions may vary depending on the model and error code. Refer to your user manual or contact Samsung customer support for detailed instructions on troubleshooting specific error codes.
FAQs
FAQ1: What are error codes on a Samsung washing machine?
Error codes on a Samsung washing machine are alphanumeric codes that appear on the control panel to indicate specific issues or malfunctions within the appliance. These codes help users diagnose problems and take appropriate actions for resolution.
FAQ2: Why am I seeing an error code on my Samsung washing machine?
You may see an error code on your Samsung washing machine due to various reasons, such as drainage problems, unbalanced loads, door issues, sensor malfunctions, or other technical faults. The error code helps identify the underlying issue for troubleshooting.
FAQ3: How can I troubleshoot and fix common error codes?
To troubleshoot and fix common error codes on your Samsung washing machine, you can follow these steps:
- Refer to the user manual: Consult the user manual that came with your washing machine for specific instructions on troubleshooting error codes.
- Power off and restart: Turn off the washer and unplug it from the power source. Wait for a few minutes, then plug it back in and restart the machine.
- Check for common issues: Inspect the relevant components, such as drainage hoses, water inlet valves, and door locks, for any visible problems or obstructions.
- Contact Samsung customer support: If the error code persists or if you need further assistance, reach out to Samsung customer support for professional guidance.
Conclusion
Understanding the error codes on your Samsung washing machine is essential for efficient troubleshooting and resolution of issues. By referring to this comprehensive guide, you now have a list of common error codes, their meanings, and general troubleshooting steps. Remember to consult your user manual or contact Samsung customer support for model-specific instructions and professional assistance when dealing with error codes.