pTron earphones warranty claim


How Do I Claim For A ptron earphones Warranty?

  • Please reach out to pTron through the Warranty Claim form provided on, or email to
  • While pTron earphones warranty claiming, please share the details of the purchase order/bill/invoice/product images along with the product-related complaint.


pTron earphones warranty Details

  • Sale Price  Main Device 
    Up to INR 500  6 months 

    from the date of purchase 

    Above INR 501  12 months 

    from the date of purchase 


(includes additional accessories such as ear-hooks/ear-caps, USB charging cables)  Have No Warranty 

What Is Not Covered Under Warranty?

  • Products purchased from unauthorized online & offline re-sellers
  • Products damaged from improper handling and usage
  • Lost or stolen products
  • Products purchased over 12 months ago
  • Non-quality-related issue
  • Free products
  • Accidental damage/Intentional physical damage
  • Regular/ordinary wear & tear
  • Acts of nature
  • Commercial use
  • Damage or inoperability caused by repair work performed by thecustomer or any unauthorized repair center
  • Defects or damagecaused to the product in conjunction or connection with accessories, products not approved by pTron
  • Expense incurred by the customer to send the product to pTron’s fulfillment centre

For more detail visit

pTron Customer care

Call: 040-67138888


for any queries, please contact  on [040-67138888]

pTron earphones Service center

Palred Retail Private Limited.
Plot No. 2, 8-2-703/2/B
Road Number 12, Banjara Hills
Hyderabad, Telangana - 500034.
Tel: 040 - 67138888

pTron earphones Service center in India

Verified Source n details:

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39 thoughts on “pTron earphones warranty claim”

  1. Bluetooth nhi chal rha haion nhi hota haiindira nagar road no 22 oppjost building dharmendra seva sanstha road Wagle estate thane west

  2. i bought ptron for my husband it was working good n first week from buying but now it dont support my husband phn. this product is worst product i have ever buy
    i tried yo complaint n customer care but they dont pick ur call

  3. 1 st right side headphones not working after 2 week both headphones is not working,I want to replace my ptron blutooth headphones

  4. I am contacting with company from 2-3 days but they not give me the answer
    Left side headphone Is not working at all please I want replacement