Omron blood pressure monitor error codes Troubleshooting Guide
Learn how to troubleshoot common Omron blood pressure monitor error codes with this comprehensive guide. Includes information on error codes E1, E2, E3, E4, E6, E8, and E9.
This guide covers the most common error codes that can occur with Omron blood pressure monitors. It provides step-by-step instructions on how to troubleshoot each error code and get your monitor back up and running. The guide also includes tips on how to prevent error codes from occurring in the future.
If you are experiencing an error code with your Omron blood pressure monitor, this guide is a valuable resource. It can help you quickly and easily troubleshoot the problem and get your monitor back to normal.
Troubleshooting Tips
| Problem | Possible Causes | Solutions |
| The blood Pressure Monitor status in Connection Center is shown as ‘Your device isn’t
connected’ |
Connection is not well established | Ensure the USB cable is properly plugged
into the computer and the device. |
| Disconnect the USB cable and the
reconnect it, then wait several seconds |
||
| There are measurements on your blood pressure device but they are not uploading when the device is connected | The computer and device might be out of sync |
|
| If you connect your cable more than 20 seconds after you take a reading, Connection Center may not detect it. If Connection Center does not detect it, please disconnect the cable and reconnect
it again. |
||
| Make sure the Blood Pressure Monitor selector is switched to the correct user (A or B). NOTE: You can configure the Connection
Center to upload data from A or B or both. |
||
| The device display is blank. | Power off | Check that the device is turned on.
If running from a wall outlet, check that the cord is attached to both the device and outlet. |
| No battery power | Replace batteries, referring to the battery installation instructions.
Check for proper placement of the battery polarities (+ and – symbols). |
|
| Blood pressure measurements are unexpectedly high or low. | Error in taking measurements | Review the instructions for taking a measurement. |
| Blood pressure can fluctuate throughout the day for a number of reasons. If you observe fluctuations outside the range your doctor has defined as normal for you, you may require prompt attention. Contact
your doctor. |
Device Errors
| Error or symbol | Cause | Resolution |
| The device shows “E2” | The cuff is under‐inflated or over‐inflated. | Single Mode:
The monitor will attempt 1 reading. TruRead™ Mode: The monitor will attempt up to 5 times After the automatic attempts, remove the arm cuff. Read, “Taking a Measurement” in the instruction manual. Take another measurement. |
| The device shows ‘E1’ | The air plug is not connected or air is leaking from the arm cuff. | Check the air plug connection. Take another measurement and remain still until the measurement is complete. |
| Device shows “Battery picture with a cross mark” | Batteries are worn | Replace the four batteries.
Refer to “Battery Installation” in the instruction manual. |
| No Power
No Display appears on the unit |
Power off | Check that the device is turned on.
Check the battery installation for proper placement of the battery polarities. Replace all four batteries with new ones. If running from a wall outlet, check that the cord is attached to both the device and outlet |
If you have a problem with your device that this information does not solve, please:
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Refer to the printed instructions that came with your device.
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Phone Omron Customer Service: 1 (800) 634‐4350
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Go to http://www.omronhealthcare.com
My omron m6 comfort hem-7223-e ABPM is displaying Er37 which is not in my manual. The cuff is also not inflating. What should I do to get the monitor back to good working order?