NETS is a leading payment network in Singapore and operates Singapore’s national PIN Debit scheme. ATM cards issued by participating banks DBS Bank, Maybank, OCBC Bank, Standard Chartered Bank and UOB, can be used to make NETS debit payments everywhere in Singapore.
NETS Customer Service Hotline Singapore
298 Tiong Bahru Road #06-01/06
Central Plaza
Singapore 168730
NETS Support Email: info@nets.com.sg
NETS Reception: (65) 6272 0533
NETS Hotline: (65) 6274 1212
NETS Operating Hours
8:30 am to 5:30pm (Mondays -Fridays)
8:30am to 12:30pm (Saturdays)
Closed on Sundays and Public Holidays
24-hour (Monday – Sunday except for 1st day of CNY)
Verified Source: https://vcashcard.nets.com.sg/views/contact-nets.jsp
I’m a current merchant with Nets,
I have problem logging into my account to print out my statements, please help asap.
Hi,
I have problem looking into Merchant Connect since morning and when I tried calling your helpline, there is no option to talk to anybody as everything is no automated with no option to talk to someone.
How do I get someone on the line?
I tried a few times in the morning and in the afternoon as well and not able to log in.
Kindly assist urgently as we need to access it as soon as possible.
Regards
Mohideen
HI, WE ARE UNABLE TO LOGON OUR NETS DEVICE. IT SHOWS COMMS ERROR. PLEASE CONATC US AT 69705687. OUR MERCHANT TID-69574601. URGENT! THANK YOU.
Both hotline no pickup my call , can I ask for sale person call me back
Hello NETS
We just opened a new NETS account and got a NETS machine.
The Machine doesn’t seem to be working properly. I have read the instructions many times but I cannot get it to process a single NETS transaction. Everytime the card is declined. Also the machine will go to ‘sleep’ and can’t be waken up. Then when I hook it up to the power source again it will wake up. But this is not a battery issue because the machine has been charged a lot and shows full battery.
Please help. I CANNOT get through the helpline despite trying very hard yesterday. It was always ‘sorry we are experiencing high call volume’. I work frontlines so I also cannot afford to spend all that time tied up waiting for a response.
What happened to the old technical system where we can just call the helpline and a technician will show up within a day?
regards
Mr. Goh
Pls refer to 65160101
Golden art furniture & design centre
Blk 442,#01-24,
Pasir Ris dr 6
Spore 510442
65820456
SOS machine can’t used Error form
Took one hr call no one pick up line
Pls arrange repairs ASAP as business need urgently
85006726 Ann
On 3 oct 2021 @1222hrs, I have email your office with case no CS0-244610, please call me at the HP 90227282.Thank you.
Where do I return the Nets machine?
I want reset all my nets app, because I fill my bank card already. Nets app don’t have scan card function. My email (cheeonn76@gmail.com) thanks.
I’m a current merchant with NETS
I want to change my terminal from wired to wireless