Need help for Adobe Softwares? Here is How to Contact Adobe Customer Care

Obtain & set up Helps

Inventive Cloud

Wanting for Inventive Suite apps? When you bought your Inventive Suite 5, 5.5, or 6 from Adobe or registered it, you possibly can obtain it out of your account. We now not present Inventive Suite 2, 3, and 4 installers. Be taught extra.

Acrobat

We offer installers for solely the present variations of Acrobat to guarantee you could have the most recent safety updates.

Adobe Photoshop Parts & Adobe Premiere Parts

Adobe Technical Communication Suite

* Adobe Presenter Video Categorical will probably be discontinued and can now not be obtainable for obtain from November 1, 2021. For extra particulars see, Adobe Presenter Video Categorical Finish of Life FAQ.

Different apps

Wanting for Flash Participant? We now not assist Flash Participant. Be taught extra.

Don’t see your model or product?

Subscription apps: Adobe offers installers for solely our present apps and the earlier main model of every. For extra data, see Adobe software program assist pointers.

Non-subscription apps: In case your account is nonetheless lively and you’ve got bought your app straight from Adobe or registered it, chances are you’ll find a way to obtain out of your account.

How to change your Adobe plan or subscription

When you bought your plan from Adobe, you possibly can change it in your Adobe account web page. When you bought elsewhere, contact the shop straight.

  1. Check in to https://account.adobe.com/plans.
  2. Choose Handle plan for the plan you need to change. Select Manage plan.
  3. Choose Change your plan.
    Select Change your plan.icon Don’t see Change your plan? The choice isn’t obtainable if we’re processing your fee or had an issue with it. Attempt once more in 24 hours.
  4. Discover the plan you need to change to, after which click on Choose this plan. 
    Choose the desired plan.
  5. Select your billing frequency and storage choice.
    Choose billing frequency and storage.
  6. Evaluate the plan particulars, after which choose Agree and subscribe (or Affirm) to change your plan.
    Review your choice and select Confirm.

After you modify your plan:

  • The prevailing plan is canceled, and also you get the relevant refund for it.
  • The brand new plan is efficient instantly, and also you obtain a cost for the brand new plan.
  • Your month-to-month billing date modifications to the date you modify your plan. 
  • For yearly plans, the brand new renewal date is one 12 months after the date you modify your plan. For instance, in case you change your plan on June 14, 2020, the brand new plan renews on June 14, 2021.

You possibly can cancel your trial or particular person plan (bought from Adobe) by way of your Adobe account web page.

  1. Check in to https://account.adobe.com/plans.
  2. Choose Handle plan for the plan you need to cancel.Select Manage plan or View plan.
  3. Choose Cancel your plan.
    Select Cancel your plan.icon Don’t see Cancel your plan? The choice isn’t obtainable if we’re processing your fee or had an issue with it. Attempt once more in 24 hours.
  4. Point out the explanation for cancellation, after which choose Proceed.Select the reason for cancellation.
  5. Observe the onscreen directions to full your cancellation.

Learn the way to cancel a Inventive Cloud for groups subscription.

A refund is determined by whenever you cancel and the kind of subscription you bought. For many plans, you get a full refund in case you cancel inside 14 days of your preliminary buy. Be taught in case you get a refund whenever you cancel.

After you cancel your Inventive Cloud subscription, you possibly can now not entry your Inventive Cloud purposes, nor many of the providers included in your paid Inventive Cloud subscription.

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