Logitech Warranty Claim Hotline for Australia Consumers


Logitech Warranty Claim Hotline for Australia Consumers

Call: 1800.025.544
Mon-Fri:09:00-17:00 (GMT +10)
Logitech goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This warranty is provided by Logitech International SA, EPFL – Innovation Park, Daniel Borel Innovation Center, 1015 Lausanne, Switzerland.

How to Claim Logitech Warranty?

The first thing to do if you think you may have a warranty claim is to visit support.logitech.com where you will find a wide range of Support and FAQ pages with valuable technical assistance.

If you do not find a solution on the Logitech website, please contact the retailer from whom you made your purchase.  Valid warranty claims are generally processed through the point-of-purchase retailer during the first thirty (30) days after purchase.  This period of time may vary depending on the retailer.

If your warranty claim cannot be processed through the point-of-purchase retailer, please visit the Logitech Support Warranty FAQ (http://support.logitech.com/article/warranty )  section to find out how to contact our Support department.

Logitech Contact information for Australian Consumers Only:

The Woolstores Alexandria, Shed 72, Suite 2.01A, 4F Huntley Street, Alexandria,
Sydney, NSW Australia 2015. Telephone: 1 800-025-544.
For any product/warranty -related questions, please contact Customer Care (www.logitech.com/contact).

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3 thoughts on “Logitech Warranty Claim Hotline for Australia Consumers”

  1. Hi there,
    bought a logitech ipad pro 11 folio touch cover from JB HiFi (Brisbane Central) on Jan 25 2021, but the keyboard no longer seems to work….

    P/N 820-009621
    S/N 2032LZN16PV8

    How do I go about getting this tested/exchanged under warranty?

  2. Hi, I have a set of Astro A20 wireless headset, the microphone on them has stopped working, I had purchased them through JB Hi-Fi with a 2 year extended replacement warranty! They said to contact you guys, what do I need to do?
    Cheers adam

  3. RE: Logitech G703 Hero Lightspeed Wireless mouse
    Purchased: 17 April 2020 from online retailer: I.T.S. Australia t/as Logitechshop
    I contacted Logitech Australia and went through process of troubleshooting with chat person but to no avail could not rectify fault.
    The mouse fault is that the scrolling wheel does no longer work.
    Received the following Logitech confirmation ticket number 7923041 dated 03 December 2021
    I communicated with the online supplier on 06 December 2021 and followed with another email on 07 January 2022; however, no response has been received and communicating with the business seems useless.
    As the product is yours then the ultimate responsibility for warranty claims must rest with you and to this end I seek the processing of my warranty claim.