Konica Minolta error codes list

Konica Minolta Copiers Error Code Messages: Troubleshooting Guide

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Understanding Konica Minolta Copiers Error Code Messages

Konica Minolta copiers are advanced machines that provide excellent document management solutions. However, like any complex device, they might encounter errors from time to time. These errors are often indicated by specific error codes that help users and technicians diagnose and address the underlying issues. In this comprehensive guide, we’ll delve into various error code messages that you might encounter when using Konica Minolta copiers, and we’ll provide insights into troubleshooting these issues effectively.

Common Error Codes and Their Meanings

Konica Minolta copiers come equipped with a range of error codes that correspond to specific problems within the device. Here are some of the common error codes and their meanings:

C0000: Main Motor Problem

This error code indicates an issue with the main motor of the copier. The main motor plays a crucial role in the overall functioning of the device, and this error requires immediate attention from a trained technician.

C0010: M1 Motor Not Running

The M1 motor is responsible for important functions within the copier. If this motor is not running, it could lead to various operational issues. Contact technical support to address this problem.

C0040: Suction Fan Error

The suction fan is vital for maintaining proper airflow and cooling within the copier. If this fan encounters a problem, it could result in overheating and other performance issues.

C0042: Fuser Fan Error

The fuser fan is responsible for cooling down the fuser unit after printing. If this fan malfunctions, it could affect print quality and potentially cause damage to the device.

C0044: EDH Fan Error

The EDH (Edge Erase) fan is crucial for certain copying functions. An error with this fan might lead to issues with the copying process, particularly with edge erasing.

C0045: Fuser Cooling Fan Motor Problem, Image Reader Fan

Issues with the fuser cooling fan motor or the image reader fan can lead to temperature irregularities and affect the overall performance of the copier.

C0046 and C0047: PH Fan Errors

PH fans (Primary Fans) are essential for maintaining proper temperature levels. Errors with these fans could lead to overheating and affect the copier’s performance.

C0049: Vertical Transport Fan Error

The vertical transport fan is responsible for paper movement within the copier. If this fan malfunctions, it could lead to paper jams and other operational issues.

C004C: Ozone Fan Motor Error

The ozone fan motor contributes to maintaining a clean printing environment. Errors with this component could affect print quality and the copier’s overall performance.

C004E: Power Supply Cooling Fan Problem

Problems with the power supply cooling fan could lead to overheating and potentially damage sensitive components within the copier.

C004F: Power Supply Fan Error

The power supply fan is essential for proper power distribution and temperature regulation. Errors with this fan could impact the copier’s stability.

C0049: Laser Cooling Fan Problem

The laser cooling fan is crucial for maintaining optimal temperature levels around the laser unit. Malfunctions in this fan could lead to issues with print quality and device performance.

C0070: Toner Bottle Home Sensor or Toner Motor Problem

Issues with the toner bottle home sensor or the toner motor could result in problems with toner distribution and printing.

C0072: Toner Hopper Motor Error

The toner hopper motor plays a key role in toner distribution. Errors with this motor might lead to inconsistent print quality.

C0090: Developer Motor Error

The developer motor is responsible for mixing the toner with developer to create the printing mixture. Malfunctions in this motor could lead to print quality issues.

C0200: High Voltage Problem

High voltage issues could result in various operational problems. It’s essential to address this error promptly to prevent further complications.

C0210 and C0214: Transfer Roller and Image Transfer Voltage Problems

Errors with the transfer roller or image transfer voltage could impact the transfer of toner to the paper, affecting print quality.

C03FF: Adjust Mode 11 Done Wrong

This error suggests a problem with adjustments made to the copier. It’s crucial to ensure that adjustments are done correctly to maintain optimal performance.

C0400 and C0420: Exposure Lamp Problems

The exposure lamp is fundamental to the copying process. Errors with the exposure lamp could lead to issues with image quality and consistency.

C0500: Fuser Problem, Warm-up Incomplete

Fuser problems could result in issues with the final print output. Addressing this error is crucial for maintaining print quality.

C0510 and C0520: Low and High Fuser Temperature

Fuser temperature irregularities could lead to print quality issues and potentially damage the fuser unit. These errors require immediate attention.

C0602: Scan Cable Problem

The scan cable is essential for transmitting scanned data. Errors with the scan cable could result in scanning issues and affect document management.

C0605: Scan Home Problem

The scan home position is critical for accurate scanning. Errors with the scan home position could result in misaligned scans and other scanning issues.

C0650 and C0651: Scan Motor and Scan Sensor Problems

The scan motor and scan sensor are integral to the scanning process. Errors with these components could lead to scanning problems and inaccurate results.

C0B00: Finisher Transport Motor Error

The finisher transport motor is crucial for document handling within the finisher. Errors with this motor could result in problems with document finishing.

C0B20: Stapler Unit Drive Motor Problem

The stapler unit drive motor is responsible for stapling documents. Malfunctions with this motor could lead to problems with document finishing.

C0B0F: Paper Entry Switch Motor Problem

The paper entry switch motor plays a role in paper handling. Errors with this motor could lead to issues with paper feeding and handling.

C0B30CD: Aligning Motor Error

The aligning motor is essential for proper paper alignment. Errors with this motor could result in misaligned prints and paper jams.

C0B38: Shift Motor Error

The shift motor contributes to paper handling within the device. Errors with this motor could lead to issues with paper transport and finishing.

C0B48: Exit Roller Motor Problem, Neat Copy Stack Transport Problem

Issues with the exit roller motor or the neat copy stack transport could lead to problems with document output and finishing.

C0B49, C0B4A, C0B4B, C0B4D, C0B4E, C0B4F: Copy Stack Transport Problem

Copy stack transport problems could result in issues with document output and finishing. These errors require prompt attention to ensure smooth operation.

C0B4D: Paper Holding Tray Problem

The paper holding tray is integral for proper paper handling. Errors with this tray could lead to issues with paper feeding and document finishing.

C0B4E: Finisher Tray Motor Error

The finisher tray motor is responsible for moving the finisher tray. Malfunctions in this motor could lead to problems with document finishing.

C0B50: Stapler Motor 1 Problem

The stapler motor 1 is essential for stapling documents. Errors with this motor could result in problems with document finishing.

C0B54: Stapler Motor 2 Problem

Similar to stapler motor 1, the stapler motor 2 plays a role in document finishing. Errors with this motor could lead to inconsistent stapling.

C0B60: Bin Switching Motor Problem

The bin switching motor contributes to proper paper handling. Errors with this motor could lead to problems with document sorting and organization.

C0B73 and C0B74: Punch Motor Problem

The punch motor is responsible for creating holes in documents. Malfunctions with this motor could lead to issues with document organization.

C0B78: Hole Position Selector Motor Problem

The hole position selector motor contributes to the hole-punching process. Errors with this motor could lead to inaccurate hole positioning.

C0B80: Shift Motor Problem

Shift motor errors could result in issues with paper handling and document organization within the device.

C0BA0, C0BA1, C0BA2: Elevator Motor Errors

Elevator motor errors could impact the device’s ability to handle paper and organize documents effectively.

C0BC0, C0BC1, C0BC2, C0BC3: Paper Folder Problems

Issues with the paper folder could result in problems with document folding and organization.

C0BF0: Control System Problem

Control system problems could impact various aspects of the copier’s functionality. These errors might require thorough diagnostic procedures to identify the root cause.

C0D50: Duplex Horizontal Motor Problem

The duplex horizontal motor is crucial for double-sided printing. Errors with this motor could result in problems with duplex printing.

C0E00: Erase Lamp Problem

The erase lamp is vital for certain copying functions. Errors with this component could impact the overall copying process.

C0F24: AIDC Sensor Problem

The AIDC (Auto Image Density Control) sensor is responsible for maintaining consistent image quality. Errors with this sensor could lead to print quality issues.

C0F32: ATDC Sensor Problem

The ATDC (Auto Toner Density Control) sensor plays a role in maintaining proper toner density. Errors with this sensor could affect print quality.

C0F33: ATDC Sensor Adjusted Wrong

Errors in the adjustment of the ATDC sensor could result in inconsistencies in toner density and print quality.

C0900: 3rd Drawer Lift Problem

Issues with the 3rd drawer lift could result in problems with paper handling and organization within the drawer.

C0904: 3rd Drawer Lift Motor Problem

The 3rd drawer lift motor is essential for proper paper handling. Malfunctions with this motor could lead to issues with the drawer’s functionality.

C0910: 2nd Drawer Lift Problem

Similar to the 3rd drawer, issues with the 2nd drawer lift could result in problems with paper handling and organization.

C0910: 2nd Drawer Lift Motor Problem

The 2nd drawer lift motor is responsible for raising and lowering the 2nd drawer. Errors with this motor could impact the drawer’s functionality.

C0920: 1st Drawer Lift Problem

The 1st drawer’s functionality relies on proper lift mechanisms. Errors with the 1st drawer lift could result in problems with paper handling.

C0924: 1st Drawer Lift Motor Problem

The 1st drawer lift motor is essential for the proper functioning of the 1st drawer. Malfunctions with this motor could lead to issues with the drawer’s operation.

C0950: 4th Drawer Lift Problem

The 4th drawer’s functionality depends on proper lift mechanisms. Errors with the 4th drawer lift could result in problems with paper handling.

C0954: 4th Drawer Lift Motor Problem

The 4th drawer lift motor is responsible for raising and lowering the 4th drawer. Malfunctions with this motor could impact the drawer’s functionality.

C0990: LCC Lift-Up Problem

Issues with the LCC (Large Capacity Cassette) lift-up mechanism could result in problems with paper handling and organization within the LCC.

C0991: Lift 1 Motor Up Problem

The lift 1 motor is essential for the LCC’s functionality. Errors with this motor could lead to issues with paper handling within the LCC.

C0994: Main Tray Elevator Motor Problem

The main tray elevator motor is responsible for raising and lowering the main tray. Malfunctions with this motor could lead to issues with paper handling.

C0995: LCC Transport Motor Problem

The LCC transport motor is crucial for moving paper within the LCC. Errors with this motor could result in problems with paper movement.

C0996: Main Tray Lock Release Problem

Issues with the main tray lock release mechanism could result in difficulties in accessing and using the main paper tray.

C0997: Shift Gate Problem

The shift gate contributes to proper paper handling within the copier. Errors with the shift gate could lead to problems with paper movement.

C0998: Shift Return Problem

The shift return mechanism is essential for proper paper handling. Errors with the shift return could result in issues with paper movement and organization.

C0999: Lift 2 Motor Up Problem

The lift 2 motor is responsible for raising and lowering paper within the device. Errors with this motor could result in issues with paper handling.

C099C: Shift Motor Problem

The shift motor plays a role in paper handling and movement. Errors with this motor could lead to problems with paper transport.

C09C0: LCT Elevator Up/Down Problem

The LCT (Large Capacity Tray) elevator’s proper functionality is crucial for paper handling. Errors with this mechanism could result in difficulties with paper transport.

C099D: Communications Problem

Communication problems could impact various aspects of the copier’s functionality. It’s essential to diagnose and address these errors promptly to ensure smooth operation.

C10xx, C1xx, C1xx: Memory Board Problems

Issues with memory boards could result in various operational problems. Diagnosing and addressing these errors requires thorough troubleshooting.

C1038: Engine Connection Problem (PWB-A to PWB-C)

Engine connection problems could result in inconsistencies in device performance. These errors might require in-depth diagnostics to identify and address the root cause.

C1200: System Memory Problem

System memory problems could impact various aspects of the copier’s functionality. Identifying and addressing these issues requires technical expertise.

C12CX: Hard Drive Problem

The hard drive is crucial for storing critical data and system information. Errors with the hard drive could lead to various operational issues.

C1300: Polygon Motor (Laser Motor) Problem

The polygon motor, also known as the laser motor, is vital for the laser scanning process. Errors with this motor could result in print quality issues.

C1326: ARMS Interface Problem

ARMS (Automatic Registration Mark Sensor) is essential for accurate print registration. Errors with the ARMS interface could lead to print misalignment.

C1330: VD Signal Low

Issues with the VD (Vertical Drive) signal could impact various aspects of the copier’s functionality. Diagnosing and addressing these errors requires technical expertise.

C133A: Communication Problem with Gate Array

Communication problems with the gate array could result in inconsistencies in device performance. Diagnosing and addressing these errors requires technical expertise.

C133B: Communication Problem with Option I/F

Issues with communication between the copier and optional interfaces could result in operational problems. Thorough diagnostics are necessary to address these errors.

C13C0: Failure of Imaging Cartridge to Initialize

Errors with the imaging cartridge’s initialization could lead to print quality issues and affect the overall copying process.

C13D0: Bad EEPROM

The EEPROM (Electrically Erasable Programmable Read-Only Memory) is critical for storing configuration data. Errors with the EEPROM could result in various operational issues.

C13F0: SOS Sensor (Laser Problem), HYSYNC Detect Failure

The SOS (Start of Scan) sensor and HYSYNC (Horizontal Synchronization) are integral for proper laser scanning. Errors with these components could impact print quality.

C133B: Communication Problem with Controller Board

Communication problems with the controller board could result in inconsistencies in device performance. Diagnosing and addressing these errors requires technical expertise.

C1334: Duplex Problem

Duplex problems could lead to issues with double-sided printing and paper handling. It’s important to address these errors for seamless operation.

C13F1: 600 dpi Sensor

The 600 dpi sensor is crucial for maintaining print quality. Errors with this sensor could result in inconsistencies in image resolution.

C13F4: Optics Out of Adjust Range

Optics that are out of adjustment range could lead to print quality issues and affect the overall copying process. Proper calibration is essential.

C13F5: LD1 Intensity Adjust Problem

LD1 (Laser Diode 1) intensity adjustments are crucial for maintaining optimal print quality. Errors with these adjustments could result in print inconsistencies.

C13F6: LD2 Intensity Adjust Problem

Similar to LD1, LD2 (Laser Diode 2) intensity adjustments are vital for maintaining print quality. Errors with these adjustments could lead to print inconsistencies.

C13F7: Sub Scan Beam Position Adjust Problem

Proper sub scan beam position adjustments are essential for accurate scanning and copying. Errors with these adjustments could result in scanning inaccuracies.

C13F8: Main Scan Beam Position Adjust Problem

Main scan beam position adjustments impact various aspects of the copying process. Errors with these adjustments could lead to print quality issues.

C13F9: EPROM Error

Issues with the EPROM (Erasable Programmable Read-Only Memory) could result in various operational problems. Diagnosing and addressing these errors requires technical expertise.

C13FA: LD2 Out of Range

Errors indicating that LD2 (Laser Diode 2) is out of range could result in print quality issues. Proper adjustments are necessary to address this problem.

C13FC: APC Problem

Automatic Power Control (APC) problems could impact the laser unit’s performance. It’s important to address these errors for consistent print quality.

C1401: IR Main Routine Timeout

Errors related to the IR (Infrared) main routine timing out could result in operational problems. Thorough diagnostics are necessary to address these errors.

C1402: IR Illegal Interrupt Vector

Issues with illegal interrupt vectors could lead to operational problems. Addressing these errors requires technical expertise and thorough diagnostics.

C1410: IR Watchdog

The IR watchdog is crucial for monitoring the copier’s performance. Errors with the watchdog could result in inconsistencies in device operation.

C1426: Report Retransmitted

Errors indicating retransmitted reports could lead to issues with data accuracy and transmission. Diagnosing and addressing these errors requires technical expertise.

C1428: Transmission Buffer Full

A full transmission buffer could lead to issues with data transmission and communication. Addressing this error might require adjustments to buffer settings.

C1429: Transmission Hard Error

Transmission hard errors could result in communication failures and affect the copier’s ability to transmit data. Technical expertise is required to diagnose and address these errors.

C1430: Gain Problem

Gain problems could lead to inconsistencies in image density and print quality. Addressing these errors requires adjustments to the copier’s settings.

C1441: CCD Problem

Issues with the CCD (Charge-Coupled Device) sensor could result in print quality problems and inconsistencies in image capture. Thorough diagnostics are necessary.

C1450: Sequence Timeout

Sequence timeouts could lead to operational problems and delays in various processes. Addressing these errors requires adjustments to the copier’s timing settings.

C1461: Serial GA1 Error

Serial GA1 errors could result in communication failures and inconsistencies in device operation. Diagnosing and addressing these errors requires technical expertise.

C1462: Serial GA2 Error

Similar to Serial GA1 errors, Serial GA2 errors could lead to communication failures and operational inconsistencies. Technical expertise is necessary to address these errors.

C143E: EDH Error

EDH (Edge Erase) errors could lead to issues with image quality and consistency. Proper adjustments to the

 

F22-2
PCL connector problem

F23-1
PCL connector problem

F23-01
Toner motor problem

F23-02
Developer motor

F23-03, -04, -05, -06, -07, -08, -09
Cleaning blade problem

F23-10
Drum problem (Drum motor or drive)

F23-11
Toner supply drive problem

F24-01, -02, -04
Drum temperature problem

F26-1, -2, -3
Auto toner detect problem

F28-1
Charge corona problem

F28-01
High voltage unit 1

F28-2
Transfer corona problem

F28-02, -03,-04
High voltage unit 2

F28-3
Separator corona problem

F28-4
Developer problem at patch

F29-01, -02, -03, -04, -05, -06, -07, -08
Toner control sensor board or print board

F29-12, -13, -14, -15
High voltage unit 1 or 2

F32-01, -02, -03, -04, -05, -06, 07
Fan motor problem, AC board or ADU stand drive board

F33-01
Duplex registration area

F33-02
Duplex paper reverse

F33-03
Duplex transfer

F33-04
Duplex exit

F33-05
Duplex web drive

F33-06
Duplex web drive

F34-1
High fuser temperature or bad thermistor

F34-2
High fuser temperature

F35-1 THRU F-35-6
Low fuser temperature or open thermistor

F35-7, -8
Low fuser temperature or wrap jam

F35-9, -10
Fuser thermistor

F36-1
High fuser temperature at TH1

F36-2
High fuser temperature at TH2

F36-3
Open TH1

F36-4
Open TH2

F37-1
Replace fuser cleaning web

F40-1, -9
Optics communication error

F41-1, -02, -03, -04, -05, -06, -07, -08, -09
Scan return problem

F41-10, -11
Laser polygon motor

F42-01, -02, -03
Scan drive board or scan cooling fan

F42-04, -05, -06, -07
DC drive board or laser cooling fans

F43-1
Exposure lamp or lamp board problem

F46-1
Laser motor problem

F46-8
Laser index error

F46-10
AOC error

F46-11
AGC error

F49-2
Laser board connector error

F49-4
Index sensing board connection error

F49-6
ADB (A/D conversion board) connection error

F51-4
Developer speed problem

F51-5
Main motor speed problem

F51-6
Laser motor problem

F52-1
Optics fan problem

F52-2
Fuser fan problem

F52-01, -02
AC drive board, fan 3 or fan 4

F52-3
DC power supply fan

F52-03, -04
AC drive board or fan3

F52-4
Developer suction problem