J&T Express Singapore



J&T Express Customer Service Contact Details

Find below the customer care details of J&T Express, including phone and address. You can reach the below contact for queries on J&T Express, shipment online tracking, delivery status, international consignments, pick-up service, charges, or other questions. Besides contact details, the page also offers information and links on J&T Express products and services. you also find the Best Method  To reach J&T Express Customer Service Executives.

Below Listed all Contact details are Collected from Reliable Sources like J&T Express official websites n other reliable sources,

 J&T Express

Customer Service Number
(+65) 6939 6399


Email Support :

Official Website:
[ www.jtexpress.sg ]

J&T Express Shipment Tracking Link:
[ www.jtexpress.sg ]

J&T Express support Page.

 Head Office Address
5 Tampines North Drive 5, #05-00
Reebonz Building
Singapore 528548

Reference/Source Link: https://www.jtexpress.sg/contact-us

J&T Express Customer Service Number Singapore 

Customer Service Number
Call :(+65) 6939 6399

Voice Support– The customer can call J&T Express Customer Service at (+65) 6939 6399


J&T Express Customer support Email ID

Support Email Id : cs.sg@jtexpress.sg

If you have any complaints/problems with J&T Express booking, tracking, lost Parcel and want to raise complaints or concerns with respect to services you can email J&T Express at  cs.sg@jtexpress.sg with your mobile number, problem statement, and relevant screenshots (if any). J&T Express customer support representative will get in touch with you to help resolve the issue.

The customer will receive a response from the team within 10 business days but there would be instances wherein the team may even take longer to respond/reply.


J&T Express Queries, Complaints/ Escalation:

If the customers need any information regarding the services offered or complaints and escalation processes they can contact any of the J&T Express offices in India through the details mentioned above or alternately address their concerns through the complaint forms provided on J&T Express’s official website.

How To Make Complaints?

If the customer not satisfied with the response at J&T Express Customer Service/Service, can further escalate the matter/query/complaint to the below:

Complaints  Escalation : 

A customer can escalate the matter in case he/she is not satisfied with the response from the Customer Service team. Depending on the query/dispute/grievance, a written reply/resolution will be sent to the customer within 10 business days at his/her registered email id with the J&T Express.

J&T Express Locations
To locate the nearest J&T Express office in your city click here. You can check for domestic as well as international offices. You can visit any J&T Express office for new shipments or for details on status.


J&T Express official Social Account 

You can also Get help J&T Express Official Social Media Page.
Instagram :  
Twitter :

⚠️Alert (Tips For Your Safety):  Before Make a Call  Please Verify MyBrand Customer Service Number & Email ID From Company’s official website  for your Security Purpose, 

【✔】 List of Verified/reliable sources & Reference Links:

  1. www.jtexpress.sg
  2. https://www.jtexpress.sg/contact-us

(i) Warning : You need to be careful with how much personal information you reveal online. Sharing your address, phone number, birthday and other personal information can mean you are at a greater risk of identity theft, stalking and harassment. This includes information you post on social media.


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All information on this website has been gathered from corporate websites, social media and customer feedback. We strive to keep our data accurate and up to date, but cannot guarantee that all information on this website is 100% accurate. In any case, please inform us in comment or visit out Contact us page if you find errors or missing data.

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3 thoughts on “J&T Express Singapore”

  1. Dear Sir/Madam, I am writing to express my extreme disappointment with the service provided by J&T regarding receiving empty parcel (JT20240178985829). It has been almost a week since I received any updates from J&T, and despite my attempts to seek assistance, I have not received a single courtesy reply. The seller is unresponsive and seemingly missing in action, and my frustration has only intensified as I have not received any news or updates from J&T. Unfortunately, my experience has left me feeling scammed, having received an empty box with no recourse as I had made a cash payment to J&T. I reported the incident promptly to J&T in an effort to halt the payment, but to my dismay, I have not received a single update or reply. This lack of communication and resolution is unacceptable. I urgently request information on who I can escalate this matter to. I need immediate assistance and resolution to rectify this situation. Your prompt attention to this matter is appreciated. Steven