The Joy Prepaid Gas Meter displays error codes to indicate faults or problems with the meter. Here are some of the error codes that may be displayed on the Joy Prepaid Gas Meter:
Joy Prepaid Gas Meter Error Code
1: Credit Error.
2: Incorrect data format
3: Fail to verify the token, i.e. CRC
4: Token type can’t be accepted by the meter
5: This function is not implemented
7: Incorrect key type
8: The key is expired
9: Existing key doesn’t support credit transfer token
10: Overflow of credit balance
12: Error in turning data
13: Magnetic interference or tampering
14: Emergency credit unavailable (not supported)
15: Credit token rejected due to meter on factor 0
- Error 1: Credit Error. This means that there is not enough credit on the meter to supply gas.
- Error 2: Over power Error. This means that the meter has detected an overload condition.
- Error 3: Earth Error. This means that the meter has detected a ground fault condition.
- Error 4: Test all Error. This means that the meter is in test mode.
- Error 5: Trip test Error. This means that the meter has tripped due to a fault.
- Error 6: External disconnect Error. This means that the meter has been disconnected by an external device.
- Error 7: Lockout Error. This means that the meter has been locked out due to a fault.
- Error 8: Voltage fail Error. This means that the meter has detected a low voltage condition.
- Error 9: Tamper Error. This means that the meter has been tampered with.
- Error 10: Novram Error. This means that the meter’s non-volatile memory has failed.
- Error 11: Phase error. This means that the meter has lost power from one of the three phases.
- Error 12: Incorrect data format. This means that the data entered into the meter is not in the correct format.
- Error 13: Fail to verify the token, i.e. CRC. This means that the token entered into the meter does not match the expected value.
- Error 14: Token type can’t be accepted by the meter. This means that the token entered into the meter is not of a supported type.
- Error 15: This function is not implemented. This means that the function requested is not supported by the meter.
- Error 17: Incorrect key type. This means that the key entered into the meter is not of a supported type.
- Error 18: Key is expired. This means that the key entered into the meter has expired.
- Error 19: Existing key doesn’t support credit transfer token. This means that the key entered into the meter does not support credit transfer tokens.
- Error 20: Overflow of credit balance. This means that the credit balance on the meter has exceeded the maximum allowed value.
- Error 21: Error in turning data. This means that there was an error in the process of turning the data into a format that the meter can understand.
- Error 22: Magnetic interference or tamper. This means that the meter has detected magnetic interference or tampering.
- Error 23: Emergency credit unavailable (not supported). This means that emergency credit is not available for this meter.
- Error 24: Credit token rejected due to meter on factor 0. This means that the credit token was rejected because the meter is currently on factor 0.
If you see any of these error codes on your Joy Prepaid Gas Meter, you should contact your gas utility company immediately. They will be able to send a technician to investigate the problem and repair the meter if necessary.
Here are some additional tips for troubleshooting Joy Prepaid Gas Meter error codes:
- Make sure that your gas appliances are turned off and that there are no loose connections in the gas piping.
- If you have recently installed a new gas appliance, check the appliance’s gas rating to make sure that it is not overloading the circuit.
- If you have recently experienced a power outage, check the meter to make sure that it is not damaged.
If you have checked all of the above and the error code is still displayed, you should contact your gas utility company for assistance.