Capturing stunning 360-degree moments with your Insta360 camera is a thrilling experience, but encountering error codes can put a damper on your creative process. In this comprehensive guide, we’ll unravel the mysteries behind common Insta360 error codes and provide you with step-by-step solutions to troubleshoot and resolve them. With our expert guidance, you’ll be back to creating immersive content in no time.
1. Introduction
Insta360 cameras have redefined photography and videography, but encountering error codes is a common technological hiccup. Fear not, as we guide you through the labyrinth of Insta360 error codes and provide effective solutions to ensure your creative journey remains uninterrupted.
2. Understanding Insta360 Error Codes
Error codes on your Insta360 camera are numerical or alphanumeric representations of underlying issues. These codes serve as diagnostic tools, helping you identify and troubleshoot problems that may arise during operation.
Error Code | Meaning | Solution |
---|---|---|
310 | MicroSD card not inserted | Check if all the MicroSD cards are usable and inserted in the camera. |
311 | No enough storage space in MicroSD card | Find out the problematic MicroSD card based on the card number shown on the camera screen. Clean its files or change other MicroSD card. |
312 | MicroSD card is write-protected or removed when recording video | If the MicroSD card has been corrupted, please try formatting to exFat again. |
313 | MicroSD card’s write speed doesn’t meet requirements due to the accumulation of file fragments. | Please use computer to format the MicroSD card again. |
413 | The operation was not allowed under this situation | Press any button to eliminate this error; if it doesn’t help, please restart the camera. |
414 | Microphone error | If you are using external microphone, please unplug it and plug in again; then start to shoot. |
415 | Optical flow stitching error | Please try shooting again. |
417 | The temperature of camera is too high | Wait and retry. |
418 | Module is busy | Try again. |
430 | File open error | Check if the SD card was write-protected. |
431 | File io error | Check if the SD card was write-protected. |
432 | No enough storage space | Check the storage space of device. |
433 | No storage device | Connect storage device. |
434 | Low writing speed of storage device | Format the storage device to see whether it helps; if doesn’t, please change the storage device. |
435 | MUX write error | Restart the camera. |
436 | MUX open error | Restart the camera. |
437 | Network reconnecting | Wait. |
438 | Network fails to reconnect | Check the network. |
439 | Network disconnected | Check the network. |
450 | System goes stuck | Restart the camera. |
460 | Failed to open lens module | 1. Turn off the camera, take out the battery and leave it for about 5 mins; then restart the camera. 2. If you are using H2N or other similar external audio devices, please be sure to follow the order: unplug H2N, start and set H2N; after these steps, you can connect it with Pro. |
462 | Lens module fails to read the command | 1. Turn off the camera, take out the battery and leave it for about 5 mins, and then restart the camera. 2. If you are using H2N or other similar external audio devices, please be sure to follow the order: unplug H2N, start, and set H2N; after these steps, you can connect it with Pro. 3. If the Pro was dropped before, some internal components may have been broken and caused the failure. |
464 | Lens module fails to read the data | Unplug all USB devices and SD card to see whether such an error disappears. If yes, the problem may be caused by the device. If the error keeps occurring, please restart the camera. |
466 | Lens module falls offline | Turn off the camera, take out the battery and leave it for about 5 mins, and then restart the camera. |
701/702/703 | SD card is locked | Check if the SD card is write-protected. |
811 | Fails to upgrade module | Try to upgrade the firmware again. If the problem cannot be solved, please contact our customer service team. |
1001 | Program start-up error | Reset or restart. |
3. Common Error Codes and Their Meanings
Let’s explore some common Insta360 error codes and their meanings:
- Err00: Lens cover not open
- Err01: Overheating
- Err02: SD card error
- Err03: Update failed
- Err04: Battery error
- Err05: Connectivity issue
4. Troubleshooting Steps
4.1. Restart and Reconnect
Sometimes, a simple restart can resolve minor glitches:
- Power off your Insta360 camera.
- Remove the battery and wait for a few moments.
- Reinsert the battery and power on the camera.
4.2. Update Firmware
Outdated firmware can trigger errors. Update your camera’s firmware:
- Visit the official Insta360 website and download the latest firmware.
- Follow the provided instructions to update your camera.
4.3. Check Storage
Ensure your SD card has sufficient space and is properly inserted:
- Eject the SD card and reinsert it.
- Delete unnecessary files to free up space.
4.4. Reset to Factory Settings
Resetting your camera to factory settings can resolve software-related issues:
- Navigate to your camera’s settings menu.
- Locate the “Reset” or “Factory Reset” option and confirm.
5. Advanced Solutions
5.1. SD Card Compatibility
Ensure you’re using a compatible SD card with sufficient read and write speeds. Refer to the camera’s manual for recommended SD card specifications.
5.2. Calibrate or Reset Gyroscope
Inaccurate gyroscope readings can lead to errors. Calibrate or reset the gyroscope:
- Access the gyroscope calibration option in your camera’s settings.
- Follow the on-screen instructions to calibrate or reset.
6. Contact Insta360 Support
If the error persists or is not covered in this guide, reaching out to Insta360’s customer support is advised. They can provide personalized assistance tailored to your specific situation.
7. Conclusion
With the insights and solutions provided in this guide, you’re equipped to tackle Insta360 error codes with confidence. Technical hurdles are part of any creative journey, but armed with the knowledge from this guide, you can swiftly overcome them and continue capturing breathtaking moments with your Insta360 camera.
FAQs
- Q: Can I fix an overheating error by cooling the camera down?
- A: Yes, allowing the camera to cool down in a well-ventilated area can resolve overheating errors.
- Q: Will resetting to factory settings delete my content?
- A: Yes, a factory reset erases all settings and content on the camera. Make sure to back up important files before proceeding.
- Q: How often should I update my camera’s firmware?
- A: It’s recommended to check for firmware updates periodically or when encountering issues.
- Q: Can using a non-compatible SD card lead to errors?
- A: Yes, using an incompatible SD card can result in errors and performance issues.
- Q: Is gyroscope calibration necessary for proper camera operation?
- A: Yes, calibrating the gyroscope ensures accurate motion tracking and optimal camera performance.