How to Claim DJI Warranty Service
If a product does not function as warranted during the warranty period, you may obtain after-sales service by contacting DJI’s local service center as provided in Part III of these Policies or through http://www.dji.com/support . You will need to provide a valid proof-of-purchase, receipt or order number (for DJI Direct Sales) for the warranty service.
Charges may apply for services not covered by this Limited Warranty. Please contact DJI for information specific to your location.
Please note that the warranty service is only available in the respective DJI service regions where you purchased your DJI product.
REPAIR APPLICATION FORM
What Will DJI Do
DJI will attempt to diagnose and resolve your problem by telephone, e-mail or online chat. DJI may direct you to download and install particular software updates.
If your problem cannot be resolved over the telephone or through the application of software updates, you may be required to deliver the product to DJI for further examination. DJI will arrange for repair or replacement service at no cost if the problem falls under this Limited Warranty.
For more warranty details visit: www.dji.com/service/policy?site=brandsite&from=nav
DJI Customer Service Number
DJI Customer Service Number in CHINA
Mon – Sun 9:00AM – 12:30PM; 2:00PM – 9:00PM (GMT+8)
DJI Customer Service Number in HONG KONG CHINA
Mon – Fri 9:00AM – 12:30PM; 2:00PM – 9:00PM (GMT+8)
DJI Customer Service Number in MACAU CHINA
Mon – Sun 9:00AM – 12:30PM; 2:00PM – 9:00PM (GMT+8)
DJI Customer Service Number in TAIWAN CHINA
Mon – Sun 9:00AM – 12:30PM; 2:00PM – 9:00PM (GMT+8)
DJI Customer Service Number in UNITED STATES & CANADA
Mon-Fri 7:00AM – 5:00PM (PST)
DJI Customer Service Number in SOUTH KOREA
Mon-Fri 10:00AM-12:30PM；1:30PM-7:00PM (GMT+9)
About Company
SZ DJI Technology Co., Ltd. or Shenzhen DJI Sciences and Technologies Ltd. in full, more popularly known as its trade name DJI which stands for Dà-Jiāng Innovations, is a Chinese technology company headquartered in Shenzhen, Guangdong with factories throughout the world.
Verified source: www.dji.com/support
Can I get someone to return my phone call on a warranty claim on my drone please All number that I called is invalid 208-982-6465 thank you