The Hexing Prepaid Electricity Meter displays error codes to indicate faults or problems with the meter. Here are some of the error codes that may be displayed on the Hexing Prepaid Electricity Meter:
Hexing Prepaid Electricity Meter Error Code
01: Balance Credit Is Not Sufficient (Overdraft Function Not In Use)
02: Balance Credit Is Not Sufficient (Overdraft Function In Use)
03: Overload Switches Off
04: STS Test Switches Off
05: Meter Cover Opening Switches Off
06: Terminal Cover Opening Switches Off
07: Remote Switch-Out
08: Over-current Switches Off (Optional)
09: Over Voltage Switches Off (Optional)
0B: Relay Switches Off In Default Value (Optional)
00: Normal Electricity Utilization
10: STS Test Switches On
20: Remote Switch-on
807: Meter Status
0001: Meter Cover Open
0002: Terminal Cover Open
0004: Over Voltage
0020: Under Voltage
0100: Reverse Run
S2 Arrow: Status Indicator – Meter Cover Open
S3 Arrow: Status Indicator – Terminal Cover Open
S4 Arrow: Status Indicator – Meter Is Overloaded
Err 01: Token wrong
Err 02: Token Used
Err 03: Token Expired
Err 04: Security Key Expired
Err 05: Charging Amount Exceeds Charging Amount Limit
If you see any of these error codes on your Hexing Prepaid Electricity Meter, you should contact your power utility company immediately. They will be able to send a technician to investigate the problem and repair the meter if necessary.
Here are some additional tips for troubleshooting Hexing Prepaid Electricity Meter error codes:
- Make sure that your appliances are turned off and that there are no loose connections in the electrical wiring.
- If you have recently installed a new appliance, check the appliance’s power rating to make sure that it is not overloading the circuit.
- If you have recently experienced a power outage, check the meter to make sure that it is not damaged.
If you have checked all of the above and the error code is still displayed, you should contact your power utility company for assistance.