Here are some of the common Hexing meter errors and their meanings:
Hexing meter errors and their meaning
Err 01 means Wrong Token
Err 02 means Used Token
Err 03 means Expired Token
Err 04 means Expired Security Key
Err 05 means Charging Amount Exceeds Charging Limit
S2 Arrow or 0001 indicates – Meter Cover Open
S3 Arrow or 0002 indicates – Terminal Cover Open
S4 Arrow or 1000 indicates – Meter Is Overloaded
0004 means Over Voltage
0020 means Under Voltage
0100 means Reverse Run
01 means Balance Credit Is Not Sufficient and the Overdraft Function is not in use.
02 means Balance Credit Is Not Sufficient. However, Overdraft Function is in Use
03 means Overload Switches Off
04 means STS Test Switches Off
07 means Remote Switch-Out
Conlog meter errors and their meaning
E01 means Meter not initialized
E02 means Meter not calibrated
E03 means Internal meter error
E04 means No voltage supply present
E07 means Communication error between the meter and UIU
E08 means error in wireless user interface
E09 means there’s an Incompatibility between the meter and UIU
E10 means Software error
E20 means Remote disconnection initiated
If you see one of these error codes on your Hexing meter, you should contact your electricity supplier for assistance.
Here are some tips for troubleshooting Hexing meter errors:
- Check the batteries in the meter. Hexing meters use batteries to power their internal components. If the batteries are low, the meter may not be able to communicate properly with the data concentrator.
- Check the wiring in your home. If the wiring in your home is damaged, it could interfere with the Hexing meter’s ability to communicate with the data concentrator.
- Restart the Hexing meter. Sometimes, a simple restart can fix a problem with the Hexing meter. To restart the Hexing meter, locate the reset button on the side of the meter and press it for 10 seconds.
- Contact your electricity supplier. If you have tried all of the above and you are still getting an error code, you should contact your electricity supplier for assistance.
Please note that these are just some of the common Hexing meter error codes. The specific error codes that you may see may vary depending on the type of meter you have and the electricity supplier you use. If you are not sure what an error code means, you should contact your electricity supplier for assistance.
Here are some additional tips for safety when working with Hexing meters:
- Always disconnect the power supply before working on a Hexing meter. This will help to prevent accidental electric shock.
- Wear safety glasses and gloves when working on a Hexing meter. This will help to protect your eyes and hands from potential hazards.
- Do not touch the exposed electrical components of the Hexing meter. This could result in an electric shock.
- If you are not comfortable working on a Hexing meter, call a qualified electrician.