GoPro Service centers  

GoPro Service center

Note: Please do not hand deliver your product to the RMA facility, even if you are local.  These locations are not set up to receive visitors.  Thanks!

Q 1. How to claim GoPro warranty?

Ans: You can always contact GoPro Customer Support to claim your warranty or replacement.

They are available via phone or chat:  https://gopro.com/help/ContactUs

https://gopro.com/help/ContactUs

GoPro Warranty Claim

GoPro Warranty  Repair & Replacement Service Information

GoPro will replace your product or part free of charge if your product or part has a manufacturing defect that is covered by the warranty below. At GoPro’s discretion, GoPro will cover shipping costs.

1. BEFORE sending anything to GoPro, please contact our Customer Support Team by clicking on the Contact Us link at the bottom right of the main Support Page. We are often able to solve the problem quickly via email.
2. If our Customer Support Team determines that your problem qualifies under warranty coverage, you will be issued an RMA (Return Merchandise Authorization) number
3. Prepare a package to return to GoPro.
4. Write your RMA number on the outside of the box and send to the appropriate address based on your specific location:

Note: Please do not hand deliver your product to the RMA facility, even if you are local.  These locations are not set up to receive visitors.  Thanks!

Returns that don’t qualify for warranty coverage will be returned to customers. It is vital that you communicate with GoPro’s Customer Support Team before sending in your return. Please contact us by clicking on the Contact Us link at the bottom right of the main Support Page.