Error Code | Recommended Action |
101 | Unplug, power off, and try again. |
102 | Unplug, power off, and try again. |
103 | Unplug, power off, and try again. |
104 | Unplug, power off, and try again. |
105 | Unplug, power off, and try again. |
106 | Unplug, power off, and try again. |
107 | Do a Factory Reset, then set up Auto Upload again on the GoPro Quik. |
10B | Unplug, power off, and try again. |
10D | GoPro.com is not reachable. Reboot and try again. If this fails check wireless connection and try again. |
40A | Reboot camera and Try again. |
40B | Check network, Reboot camera and Try again. |
40D | Check network, unplug and replug to power, and Try again. |
40E | Format SD card in computer (save files from card first), reboot and try again. |
112 | GoPro.com server is unavailable. User should try later. |
301 | Unplug, power off, and try again. |
302 | Unplug, power off, and try again. |
303 | Unplug, power off, and try again. |
304 | Unplug, power off, and try again. |
305 | Unplug, power off, and try again. |
306 | Unplug, power off, and try again. |
307 | Unplug, power off, and try again. |
308 | Unplug, power off, and try again. |
309 | Unplug, power off, and try again. |
310 | SD Card No new media. |
312 | Pull out and reinsert SD card, and try again. |
313 | Check Wi-Fi Connection and try again. |
314 | Check your subscription account status. If subscription is active and it still fails, contact GoPro Support. |
315 | Factory reset. |
316 | Remove data from SD card. |
30D | Check wireless connection. Place the camera closer to the access point. Then retry. |
30E | Pull out and reinsert SD card, and try again. |
401 | Unplug and plug it back in. |
402 | Unplug and plug it back in. |
403 | Unplug and plug it back in. |
404 | Reboot and Try again. |
405 | Reboot and Try again. |
406 | Reboot and Try again. |
409 | Reboot the camera, wait 15 minutes, and Try again. |
411 | Reboot and try again. If it happens again, contact GoPro Support. |
413 | Reboot and Try again. |
414 | Check the WiFi Connection and Try again. |
40A | Reboot the camera and Try again. |
40B | Check the network, Reboot the camera, and Try again. |
40D | Check the network, Reboot the camera, and Try again. |
40E | Format SD card in computer (save files from card first) and try again. |
41A | Contact GoPro Support. – Account issue. |
41B | Wait 15 minutes and try again |
41D | Reboot and try again. If it happens again, contact GoPro Support. |
41E | Reboot and try again. If it happens again, contact GoPro Support. |
501 | Format the SD card in the computer (save files from the card first) and try again. |
502 | Reboot and try again. |
503 | Delete some media (save your media first) until there is 3GB available. |
504 | Reboot and try again. |
5FF | Reboot and try again. |
601 | Unplug, power off, and try again. |
602 | Unplug, power off, and try again. |
603 | Unplug, power off, and try again. |
Error Code 101, 102, 103, 104, 105, 106, 107, 10B:
Cause: General connection issue.
Solution: Unplug the camera, power it off, wait a moment, and then try again.
Error Code 10D:
Cause: GoPro.com server not reachable or wireless connection issue.
Solution: Reboot the camera. If the issue persists, check your wireless connection and try again.
Error Code 40A:
Cause: Network connectivity issue.
Solution: Reboot the camera and attempt the action again.
Error Code 40B:
Cause: Network connectivity issue.
Solution: Check your network connection, reboot the camera, and try the action again.
Error Code 40D:
Cause: Network connectivity issue.
Solution: Check your network connection, unplug and replug the camera to power, then try again.
Error Code 40E:
Cause: SD card issue or corruption.
Solution: Format the SD card on a computer (after saving files), reboot the camera, and try again.
Error Code 112:
Cause: GoPro.com server is temporarily unavailable.
Solution: Wait and try the action again later.
Error Code 301-310:
Cause: General camera error.
Solution: Unplug the camera, power it off, wait a moment, and then try again.
Error Code 312:
Cause: SD card not properly recognized.
Solution: Remove and reinsert the SD card, then try again.
Error Code 313:
Cause: Wi-Fi connection issue.
Solution: Check your Wi-Fi connection and try the action again.
Error Code 314:
Cause: Subscription or account issue.
Solution: Check your subscription status. If active and still failing, contact GoPro Support.
Error Code 315:
Cause: System or settings issue.
Solution: Perform a factory reset on the camera.
Error Code 316:
Cause: SD card issue or full storage.
Solution: Remove unnecessary data from the SD card and try again.
Error Code 30D:
Cause: Weak wireless connection.
Solution: Improve wireless signal strength or move the camera closer to the access point.
Error Code 30E:
Cause: SD card not properly recognized.
Solution: Remove and reinsert the SD card, then try again.
Error Code 401-403:
Cause: General camera error.
Solution: Unplug the camera, then plug it back in, and try again.
Error Code 404-406:
Cause: General camera error.
Solution: Reboot the camera and try the action again.
Error Code 409:
Cause: The camera needs time to recover.
Solution: Reboot the camera and wait 15 minutes before trying again.
Error Code 411, 41D, 41E:
Cause: Persistent error.
Solution: Reboot the camera and try again. If the issue continues, contact GoPro Support.
Error Code 41A:
Cause: Account-related issue.
Solution: Contact GoPro Support to resolve the account issue.
Error Code 41B:
Cause: Temporary issue.
Solution: Wait 15 minutes and try again.
Error Code 501:
Cause: SD card issue or corruption.
Solution: Format the SD card on a computer (after saving files), then try again.
Error Code 502:
Cause: General camera error.
Solution: Reboot the camera and try the action again.
Error Code 503:
Cause: Insufficient storage space.
Solution: Delete some media files to free up at least 3GB of space.
Error Code 504:
Cause: General camera error.
Solution: Reboot the camera and try the action again.
Error Code 5FF:
Cause: General camera error.
Solution: Reboot the camera and try the action again.
Error Code 601-603:
Cause: General connection issue.
Solution: Unplug the camera, power it off, wait a moment, and then try again.
In addition to these common error codes, there may be other error codes specific to your GoPro model. You can find a list of these error codes in your GoPro’s owner’s manual.
If you see an error code on your GoPro, you can try the following troubleshooting steps:
- Check the SD card. Make sure that the SD card is inserted properly and that it is formatted correctly.
- Restart the camera. Hold down the power button for 10 seconds to restart the camera.
- Update the firmware. Check for the latest firmware update and install it on your camera.
- Contact GoPro support. If you have tried all of the above and the error code is still appearing, you may need to contact GoPro support for assistance.