Your Samsung stove is an essential tool in your kitchen, allowing you to create culinary delights with ease. However, encountering error codes on its display can be perplexing. In this comprehensive guide, we’ll decipher the meanings behind Samsung stove error codes, explore possible causes, and provide step-by-step solutions to help you troubleshoot and resolve these issues effectively.
Samsung stove error code List
| Code | Meaning | Solutions |
|---|---|---|
|
C-d0
|
Button problem | Clean the buttons and make sure there is no water on/around them.
Turn off the oven 30 seconds and try again. if it appears again, call Samsung customer care |
| S-01 | Safety shutoff
Oven has continued operating at a set temperature for an extended time period.
|
This is not a system failure.
Turn off the oven and remove the food. Then try again normally. |
| dC
dE |
Divider check needed
If the divider is removed during cooking in Dual cook mode. If the divider is inserted during cooking in Single cook mode. |
The divider must not be removed during cooking in Dual cook mode.
Turn off the oven and then restart. If the problem continues, turn off the power for 30 seconds or more and then reconnect. |
| C-d1 | Door lock malfunctions | Turn off the oven and then restart.
If the problem continues, turn off the power for 30 seconds or more and then reconnect. |
|
C-20
|
Temperature sensor is needed to be check | Press the Stop/Cancel and operate again.
If it occurs again, turn off the microwave again over 30 seconds and try again. If it appears again, call on Samsung customer care. |
|
C-21
|
Temperature sensor detect higher temperature than setting temperature | Turn off the oven for cooling the product and then try setting again.
If it appears again, contact Samsung customer care. |
|
C-22
|
Sensor malfunctions | Turn off the oven and then restart.
If the problem continues, turn off the power for 30 seconds or more and then reconnect. |
Note:
- If you find an information code that is not listed on this page, please find a manual with the specific model number.
- It may have a different design and information code depending on the model.
- If you are unable to clear any code from your oven, please contact the Samsung service center for further support.
Additional information codes
| Code | Meaning | Solutions |
|---|---|---|
| C-F1 | Only occurs during EEPROM Read/Write is not working | Press the Stop/Cancel and operate again.
If it occurs again, turn off the microwave again over 30 seconds and try again. If it appears again, call on Samsung customer care. |
| C-F0 | If there is no communication between the main PCB
and sub PCB. |
Turn off the oven and then restart.
If the problem continues, turn off the power for 30 seconds or more and then reconnect. |
| C-F2 | The touch key is malfunction | Press Stop and try again. |
| Pr E | This code means the oven is preheating. | Pr E will display until the temperature is reached at the setting temperature. When the temperature reaches at the desired temperature, Pr E will disappear.
While preheating, please keep the door closed. |
Common Samsung Stove Error Codes and Solutions
Let’s delve into some common error codes you might encounter on your Samsung stove and their respective solutions:
C-d0: Button Problem
Meaning: The stove’s buttons may be malfunctioning.
Solutions:
- Clean the buttons and ensure they are dry.
- Turn off the oven for 30 seconds and try again. If the error persists, contact Samsung customer care.
S-01: Safety Shutoff
Meaning: The oven has operated at a set temperature for an extended period.
Solutions:
- If the temperature is under 105°C, turn off the oven for 16 hours.
- If the temperature ranges from 105°C to 240°C, turn off the oven for 8 hours.
- If the temperature is between 245°C and the maximum, turn off the oven for 4 hours.
- Remove the food from the oven and wait for it to cool. Then operate the oven as usual.
dC and dE: Divider Check Needed
Meaning: The divider was removed during Dual cook mode or inserted during Single cook mode.
Solutions:
- Turn off the oven and restart it.
- If the problem persists, turn off the power for 30 seconds or more, then reconnect.
C-d1: Door Lock Malfunctions
Meaning: There is a problem with the oven door lock.
Solutions:
- Turn off the oven and restart it.
- If the issue continues, turn off the power for 30 seconds or more, then reconnect.
C-20: Temperature Sensor Check Needed
Meaning: The temperature sensor needs to be checked.
Solutions:
- Press Stop/Cancel and operate the oven again.
- If the error recurs, turn off the oven for over 30 seconds and try again. If the error persists, contact Samsung customer care.
C-21: Higher Temperature Detected
Meaning: The temperature sensor has detected a higher temperature than the set temperature.
Solutions:
- Allow the oven to cool down and then try setting the temperature again.
- If the error persists, contact Samsung customer care.
C-22: Sensor Malfunctions
Meaning: There is a malfunction with a sensor.
Solutions:
- Turn off the oven and restart it.
- If the problem continues, turn off the power for 30 seconds or more, then reconnect.
C-F1: EEPROM Read/Write Issue
Meaning: Occurs during EEPROM Read/Write failure.
Solutions:
- Press Stop/Cancel and operate the oven again.
- If the error recurs, turn off the oven for over 30 seconds and try again. If the error persists, contact Samsung customer care.
C-F0: Communication Error
Meaning: No communication between the main PCB and sub PCB.
Solutions:
- Turn off the oven and restart it.
- If the issue continues, turn off the power for 30 seconds or more, then reconnect.
C-F2: Touch Key Malfunction
Meaning: The touch key is malfunctioning.
Solutions:
- Press Stop and try again.
Pr E: Preheating
Meaning: The oven is preheating.
Solutions:
- Pr E will disappear when the oven reaches the desired temperature.
Tips for Error Prevention and Maintenance
- Keep buttons clean and dry to prevent button-related errors.
- Monitor cooking times to prevent safety shutoff errors.
- Avoid removing the divider during Dual cook mode.
- Ensure the oven door is properly locked to prevent door lock malfunctions.
- Regularly clean the temperature sensor and oven interior to prevent sensor-related errors.
Conclusion
Encountering Samsung stove error codes can be manageable with the right knowledge. By understanding the meanings of these codes and following the provided solutions, you can efficiently troubleshoot and resolve issues, ensuring your stove remains a reliable kitchen companion.