CROSSBEATS Service Center


CROSSBEATS  Warranty Claim Details:

CrossBeats Pebble True Wireless Earbuds comes with 12 months replacement Warranty. Product Registration is mandatory on the official CrossBeats website within 10 days of your purchase to claim the warranty. Write to us on for all technical support.

Product Registration:



– the product doesn’t work or is defective due to improper materials or workmanship;
– the product arrived with missing parts or accessories;
– the product arrived damaged;

To request a replacement, the customer needs to reach out to our customer service team by contacting us on the website or emailing us at or calling us at customer care number 9611293293. The Customer Service Team after looking into your complaint will take an appropriate decision. If the replacement is authorized, the customer will be responsible for sending the defective/damaged product to the service center and the charges will be borne by the customer itself. Authorization does not guarantee an exchange. We will issue an exchange upon receipt of the return package. All products sent back must include all components, manuals, registration cards, and original undamaged packaging.


  • EVERY BRAND-NEW Crossbeats PRODUCT purchased directly from one of our official selling channels is covered by a 1-year warranty.
  • The item can be replaced only once within the warranty period.
  • THE WARRANTY PERIOD begins on the date of purchase.
  • If purchased on 3rd party websites or retailers, the product must be registered on our website within 10 days of receipt of the product to be eligible for warranty claims.
  • If the product is determined to be defective, Crossbeats will replace the product or its defective parts (with new or refurbished product).

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7 thoughts on “CROSSBEATS Service Center”

  1. Hello actually I brought cross beats watch in February 24th 2021 the problem with the watch is actually battery was low I kept for charging if iam going to on it
    It’s not coming so please look into this
    I am expecting a fast reply or call from ur side thanking you

  2. Is there any Crossbeat Service center in Mumbai, if yes please send Address and contact number

  3. After getting my product return from your return desk my ear buds are still having issues. Left ear bud is still not working. Kindly help me in this regard.

  4. only IVR works on the given support number, no agents contact back. i did the needful QR scanning for additional 6 months warranty n for claiming the screen guard. when will u respond back?? please do the needful n confirm. thank you
    thank you