costa del mar warranty claim

Costa’s Sunglass* Limited Lifetime Warranty

Costa Rx sunglass lenses and frames must be returned to your Eye Care Practitioner for limited warranty service.

Proof of purchase is required. You are responsible for any cost of shipment to your Eye Care Practitioner. For additional limited warranty information, please refer to the Customer Care section of our website at www.costadelmar.com/warranty or call 1-855-COSTARX.

Costa Optical’s Eyeglass Frame Limited Two-Year Warranty

We warrant Costa Optical eyeglass frames against defects in materials or workmanship for two years from the date of purchase. Costa Optical eyeglass frames must be returned to your Eye Care Practitioner for limited warranty service.

Costa Optical will replace (with an identical or reasonably equivalent style), at our option, any eyeglass frame determined by Costa Optical to have a manufacturer’s defect. Proof of purchase is required. You are responsible for any cost of shipment to your Eye Care Practitioner. For additional limited warranty information, please refer to the Customer Care section of our website at www.costadelmar.com/warranty or call 1-855-COSTARX.

HOW TO MAKE A CLAIM
If you want to submit a Service Request in our Aftersales Portal please follow this link.

Upon the receipt of the service request, Costa will assess within the next 5 business days if your product is covered by one of Costa’s Limited Warranties.

Please note we do not manage defects related to prescription sunglasses lenses and frame or Optical Eyeglass frames on this portal. Costa RX Sunglasses lenses and frames and Costa Optical Eyeglass frames must be returned to your Eyecare Practitioner for Limited warranty service.

MAKE A CLAIM

https://customersupport.luxottica.com/wcsstore/costadelmar.html

Service Request Form

https://costadelmar.luxotticacustomercare.com/