How to Call a Live Person in Michigan Secretary of State Customer Service

Below are steps to contact Michigan Secretary of State customer service and get a live person on the phone:

1. Dial 1-888-767-6424
2. Press 2 (to schedule an appointment at any Secretary of State Branch)
3. Press 1 (if you have questions about your appointment)
4. Stay on the line
5. The automated phone system will connect you to a live customer service agent from Michigan Secretary of State

Michigan Secretary of State Voice Main Menu

• Press 1 for answers to many frequently asked questions regarding Secretary of State Services.
• Press 2 to schedule an appointment at any Secretary of State Branch.
• Press 3 for questions about my login including account setup and password reset.
• Press 4 for driver’s license or ID Card issues.
• Press 5 for vehicle issues or disability placards.
• Press 6 for bureau of Elections, Office of the Great Seal or notary public information.
• Press 7 for information or to file a complaint on automotive-related businesses.
• Press the star key To hear these options again.
• Press 9 to repeat this menu.

Michigan Secretary of State Customer Service Representatives Hours

Live Michigan Secretary of State customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Secretary of State Support Phone Numbers

• Michigan Secretary of State Support Phone Number: 1-888-767-6424. Live Michigan Secretary of State customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• Bureau of Elections: 1-800-292-5973. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• Chief of Staff-administered offices: 1-517-335-3269. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Secretary of State Web Links

Michigan Secretary of State Mailing Addresses

430 W. Allegan St.
Richard H. Austin Building
– 4th Floor
Lansing, MI 48918

Department of State
Title VI Program Coordinator
P.O. Box 30775
Lansing, MI 48909

For the Bureau of Elections:
Michigan Department of State
Bureau of Elections
PO Box 20126
Lansing, MI 48901-0726

For overnight or express deliveries:
Michigan Department of State
Bureau of Elections
Richard H. Austin Building – First Floor
430 W. Allegan
Lansing, MI 48918

Michigan Secretary of State Live Chat Support

Live chat customer service is not available from the Michigan Secretary of State. To contact a live customer service representative you need to dial 1-888-767-6424 and follow the instructions above.

Michigan Secretary of State (Michigan SOS) support e-mail

Michigan Secretary of State Help Center

You can find more information at Michigan Secretary of State Support page.